Product Manager - Billing

Highmark Health; Pittsburgh (Allegheny County); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Billing Product Manager to lead the strategy and roadmap for a top-tier billing experience. This role is critical in managing the end-to-end billing process for members and employer clients, ensuring revenue generation and operational efficiency. The ideal candidate will engage with key stakeholders, drive product vision, and prioritize tasks effectively. This is a fantastic opportunity for someone passionate about product management and eager to make a significant impact in a dynamic environment.

Qualifications

• 3 years of Product experience required, including Software Lifecycle.
• Advanced domain experience preferred.

Responsibilities

• Define and execute the strategy for a best-in-class billing experience.
• Collaborate with stakeholders to drive execution and realize target value.

Skills

Business Acumen for P&Ls

Communication

Conflict Management

Education

Bachelor's Degree in science, technology, mathematics or related field

Job description

Company :

Highmark Health

Job Description :

JOB SUMMARY

The Billing Product Manager defines and executes the strategy and roadmap for a best-in-class billing experience for members and employer clients. This includes owning the end-to-end experience, from enrollment to initial invoice and payment, for both individual and employer billing. The successful candidate will define the product's value proposition to develop a compelling business case focused on revenue generation and operational efficiency. Responsibilities include collaboration with key stakeholders and partners to drive execution and realize target value.

ESSENTIAL RESPONSIBILITIES

• Understand the department's and the company's strategic roadmap and competitive position, and develops a holistic product vision and the corresponding product strategy to drive maximum value. Clearly set and communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels.
• Actively anticipates future needs and utilizes metrics and qualitative input to identify asset improvement opportunities.
• Represent the product in all governance meetings.
• Clearly sets and communicates roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels.
• Serve as accountable owner for the sets of products/tools within the designated portfolio.
• Identify and drives both cross-product and cross-customer value and shared learnings.
• Guides Agile developments in the role of Product Owner.
• Own the product backlog and uses input from internal and partner teams to frequently refresh and re-prioritize the backlog.
• Other duties as assigned.

EDUCATION

Required

• Bachelor's Degree in science, technology, mathematics or related field OR relevant experience and/or education as determined by the company in lieu of bachelor’s degree

Preferred

• None

EXPERIENCE

Required

• 3 years of Product experience

To Include:

• 3 years with the Software Lifecycle
• 1 year of Advanced domain experience

Preferred

• 1 year with the Agile process

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• None

SKILLS

• Business Acumen for P&Ls
• Communication
• Conflict Management

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Frequently

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Rarely

Lifting: 25 to 50 pounds

Never