Product Manager - Billing

Highmark Health; Pennsylvania; Hybrid; USD 78,000 - 148,000; Full time

Job summary

An established industry player is seeking a Billing Product Manager to lead the strategy and roadmap for an exceptional billing experience. This role involves managing the complete billing lifecycle for both individual and employer clients, ensuring operational efficiency and revenue generation. The ideal candidate will collaborate with key stakeholders to drive product success and communicate effectively across all levels of the organization. Join a forward-thinking company that values innovation and teamwork, and be part of a mission to enhance the customer experience in billing processes.

Qualifications

• 3 years of Product experience required, including Software Lifecycle.
• 1 year of Advanced domain experience required.

Responsibilities

• Define and execute strategy for a best-in-class billing experience.
• Collaborate with stakeholders to drive execution and realize value.

Skills

Business Acumen for P&Ls

Communication

Conflict Management

Education

Bachelor's Degree in science, technology, mathematics or related field

Job description

Thank you for your interest in employment at a Highmark Health company. Highmark Health uses an online application process. If you participate in the online application process through this Workday site, your personal information will be collected, including but not limited to data such as your resume and resume content, education, contact information, address, city, postal code, country, phone number, email address, IP address, as well as any other personal information you choose to provide. As part of the online application process, we will provide details such as how we will use the data that we collect and where such information is processed. We will also ask for your consent to use the data for purposes contained in the Highmark Health Data Protection Statement and the GDPR Data Protection Consent for Job Applicants, and for all other permissible purposes.

Product Manager - Billing

Apply remote type Hybrid locations PA, Working at Home - Pennsylvania MD, Working at Home - Maryland WA, Working at Home - Washington NC, Working at Home - N Carolina LA, Working at Home - Louisiana time type Full time posted on Posted 2 Days Ago job requisition id J261661

Company :

Highmark Health

Job Description :

JOB SUMMARY

The Billing Product Manager defines and executes the strategy and roadmap for a best-in-class billing experience for members and employer clients. This includes owning the end-to-end experience, from enrollment to initial invoice and payment, for both individual and employer billing. The successful candidate will define the product's value proposition to develop a compelling business case focused on revenue generation and operational efficiency. Responsibilities include collaboration with key stakeholders and partners to drive execution and realize target value.

ESSENTIAL RESPONSIBILITIES

• Understand the department's and the company's strategic roadmap and competitive position, and develops a holistic product vision and the corresponding product strategy to drive maximum value. Clearly set and communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels.
• Actively anticipates future needs and utilizes metrics and qualitative input to identify asset improvement opportunities.
• Represent the product in all governance meetings.
• Clearly sets and communicates roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels.
• Serve as accountable owner for the sets of products/tools within the designated portfolio.
• Identify and drives both cross-product and cross-customer value and shared learnings.
• Guides Agile developments in the role of Product Owner.
• Own the product backlog and uses input from internal and partner teams to frequently refresh and re-prioritize the backlog.
• Other duties as assigned.

EDUCATION

Required

• Bachelor's Degree in science, technology, mathematics or related field OR relevant experience and/or education as determined by the company in lieu of bachelor’s degree

Preferred

• None

EXPERIENCE

Required

• 3 years of Product experience

To Include:

• 3 years with the Software Lifecycle
• 1 year of Advanced domain experience

Preferred

• 1 year with the Agile process

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• None

SKILLS

• Business Acumen for P&Ls
• Communication
• Conflict Management

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Frequently

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Rarely

Lifting: 25 to 50 pounds

Never

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

Pay Range Minimum:

$78,900.00

Pay Range Maximum:

$147,500.00

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.