Product Manager — AI-Scale Platform & Infra

salesforce.com, inc.; San Francisco (CA); On-site; USD 172,500 - 285,800; Full time

Job summary

Salesforce is seeking a Product Manager with a strong builder mindset for the Hyperforce platform. You will shape platform capabilities, focus on infrastructure-as-a-service, AI-enabled product concepts, and scalable compute infrastructure.

You will work with customers and partners to roadmap capabilities, translate user needs into product features, and represent Salesforce as a domain expert at events and in community spaces. A technical degree is expected.

Qualifications

• 8+ years minimum of Product Management, Solution Architect or similar experience.
• Technical depth in user facing products, infrastructure/platform-as-a-service (IaaS/PaaS), containers/Kubernetes, CI/CD and observability.
• Proficiency and growth mindset towards leveraging AI and data analytics tools (eg. SQL).
• Product management experience in developing rich user experiences, KPIs for measuring user journey and experience, and building platform automation for self-service.
• Demonstrated experience in building product prototypes, writing strategy and translating customer needs into product capabilities.
• A technical degree required, preferably in Software Engineering.
• Exceptional communication and collaboration skills.

Responsibilities

• Own and innovate towards building strategic platform capabilities such as resource optimization by leveraging the knowledge of Infrastructure/platform-as-a-service and open-source technologies.
• Apply AI to understand user pain-points, investigate product maturity gaps such as in scaling and availability, build product concepts, and product ops.
• Engage with customers and partners to build product capability roadmap, get product feedback, and identify additional challenges and opportunities.
• Represent Salesforce as a domain and product expert at customer interactions, industry and corporate events, and through community sites.

Skills

Product management

Solution architecture

AI product experience

Data analytics (SQL)

Platform automation

Communication & collaboration

Education

Technical degree (Software Engineering)

Tools

Kubernetes

CI/CD

AWS

Google Cloud

Azure

Open-source technologies

Job description

Salesforce is seeking a Product Manager with a strong builder mindset for the Hyperforce platform. You will shape platform capabilities, focus on infrastructure-as-a-service, AI-enabled product concepts, and scalable compute infrastructure.

You will work with customers and partners to roadmap capabilities, translate user needs into product features, and represent Salesforce as a domain expert at events and in community spaces. A technical degree is expected.