Senior Product Manager, Hyperforce

salesforce.com, inc.; Seattle (WA); On-site; USD 173,000 - 260,000; Full time

Job summary

Salesforce is seeking a Product Manager for the Hyperforce team, focused on platform and infrastructure-as-a-service with a builder mindset. You will drive AI-enabled solutions for resource optimization, scaling, and availability, while shaping the product roadmap with customers and partners.

You will work across Kubernetes/IaaS platforms, CI/CD, and observability, delivering self-service automation and rich UX. Strong communication and collaboration are essential in this leadership role.

Qualifications

• 8+ years of Product Management, Solution Architect or related experience.
• Technical depth in IaaS/PaaS, containers, Kubernetes, CI/CD and observability.
• Proficiency with AI and data analytics tools (e.g., SQL).
• Experience building rich user experiences and platform automation for self-service.
• Proven ability to translate customer needs into product capabilities and roadmaps.

Responsibilities

• Own and build strategic platform capabilities for resource optimization using IaaS/PaaS and open-source tech.
• Apply AI to identify maturity gaps, define concepts, and drive product ops.
• Engage customers and partners to shape the product capability roadmap and gather feedback.
• Represent Salesforce as a domain expert at customer interactions and industry events.

Skills

Kubernetes & IaaS/PaaS

AI & data analytics

SQL

Product management

Stakeholder collaboration

Prototyping

Technical communication

Education

Software Engineering degree

Tools

Kubernetes

CI/CD

Observability

AWS

Google Cloud

Azure

Job description

Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

The Hyperforce team is seeking a Product Manager with a strong builder mindset. The role requires technical proficiency and passion for platform & infrastructure-as-a-service, developer experience and applying AI for solving hard platform problems such as resource optimization, scaling and availability. The role will focus on building new technologies that can scale the compute infrastructure while also running it in a cost effective manner.

What You'll Actually Be Doing

• Own and innovate towards building strategic platform capabilities such as resource optimization by leveraging the knowledge of Infrastructure/platform-as-a-service and open-source technologies.
• Apply AI to understand user pain-points, investigate product maturity gaps such as in scaling and availability, build product concepts, and product ops.
• Engage with customers and partners to build product capability roadmap, get product feedback, and identify additional challenges and opportunities.
• Represent Salesforce as a domain and product expert at customer interactions, industry and corporate events, and through community sites.

What we're looking for

Required Qualifications

• 8+ years minimum of Product Management, Solution Architect or similar experience.
• Technical depth in user facing products, infrastructure/platform-as-a-service (IaaS/PaaS), containers/Kubernetes, CI/CD and observability.
• Proficiency and growth mindset towards leveraging AI (eg. Claude Code) and data analytics tools (eg. SQL).
• Product management experience in developing rich user experiences, KPIs for measuring user journey and experience, and building platform automation for self-service.
• Demonstrated experience in building product prototypes, writing strategy and translating customer needs into product capabilities.
• A technical degree required, preferably in Software Engineering.
• Exceptional communication and collaboration skills.

Preferred Qualifications

• Experience in resource optimization techniques such as leveraging Karpenter and Kueue is preferred.
• Direct experience of working on and leveraging AWS, Google Cloud and Azure services.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.