Product Manager, Agentic Experiences & AI Engagement

JPMorgan Chase & Co.; New York (NY); On-site; USD 120,000 - 190,000; Full time

Job summary

JPMorgan Chase & Co. in New York seeks a Product Manager within the Agentic Experience organization to own the end-to-end life cycle, translate customer insights into compelling features, and drive adoption and engagement with agentic experiences.

You will partner with Channels, Communications, and Personalization teams, shape product strategy, manage discovery and backlog, and measure success through clear metrics while delivering scalable, resilient experiences.

Qualifications

• 5+ years of experience in product management or a relevant domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Strong stakeholder management skills with the ability to align cross-functional teams and drive decisions independently without escalation.

Responsibilities

• Develops a product strategy and product vision that delivers value to customers.
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.

Skills

Product management

Lifecycle knowledge

Data analytics

Stakeholder management

Cross-functional leadership

Job description

JPMorgan Chase & Co. in New York seeks a Product Manager within the Agentic Experience organization to own the end-to-end life cycle, translate customer insights into compelling features, and drive adoption and engagement with agentic experiences.

You will partner with Channels, Communications, and Personalization teams, shape product strategy, manage discovery and backlog, and measure success through clear metrics while delivering scalable, resilient experiences.