Agentic Product Manager - Lead Customer-Centric Innovation

JPMorgan Chase; New York (NY); On-site; USD 110,000 - 150,000; Full time

Job summary

JPMorgan Chase is seeking a Product Manager within the Agentic Experience group to guide end-to-end product life cycles and represent the voice of the customer. You will shape strategies that drive awareness, adoption, and long-term engagement with agentic experiences, translating data and research into actionable messaging and entry points.

You will collaborate with Channels, Communications, and Personalization teams to deliver scalable, resilient experiences that exceed customer expectations

Qualifications

• 5+ years of experience in product management or a relevant domain.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Strong stakeholder management skills with the ability to align cross-functional teams and drive decisions independently.

Responsibilities

• Develops a product strategy and product vision that delivers value to customers.
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.

Skills

Product management

Product lifecycle

Data analytics

Stakeholder management

Job description

JPMorgan Chase is seeking a Product Manager within the Agentic Experience group to guide end-to-end product life cycles and represent the voice of the customer. You will shape strategies that drive awareness, adoption, and long-term engagement with agentic experiences, translating data and research into actionable messaging and entry points.

You will collaborate with Channels, Communications, and Personalization teams to deliver scalable, resilient experiences that exceed customer expectations