Product Manager: Adoption & Enablement for Comms Tech

Amazon Inc.; Seattle (WA); On-site; USD 116,000 - 160,000; Full time

Job summary

Amazon is seeking a Product Manager for Tech Adoption & Enablement within Comms Tech in Seattle. You will work directly with customers to gather feedback, drive adoption, and deliver training and communications that shape product direction.

You’ll translate insights into prioritized engineering work, lead enablement initiatives, and present updates to audiences ranging from small teams to executives. This is a customer-facing role focused on measurable adoption.

Qualifications

• 3+ years of product management experience.
• Ability to balance conflicting priorities and handle ambiguity.
• Strong written and verbal communication with senior leadership.

Responsibilities

• Conduct regular customer touchpoints across Comms orgs, onboarding sessions, and hands-on enablement.
• Identify target teams and users to focus adoption efforts using engagement data.
• Build relationships with power users and stakeholders to drive adoption.
• Deliver training sessions from small teams to org-wide groups.
• Translate customer feedback into actionable product priorities for engineering.
• Draft and post product updates to Comms channels and maintain documentation.

Skills

Product management

Written & verbal communication

Prioritization under ambiguity

Job description

Amazon is seeking a Product Manager for Tech Adoption & Enablement within Comms Tech in Seattle. You will work directly with customers to gather feedback, drive adoption, and deliver training and communications that shape product direction.

You’ll translate insights into prioritized engineering work, lead enablement initiatives, and present updates to audiences ranging from small teams to executives. This is a customer-facing role focused on measurable adoption.