Product Manager - 7Boss Mobile
TEKsystems
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Benefits offered by this job
Job summary
TEKsystems in Irving, TX seeks a Product Manager for Store Systems. You will own mobile device hardware and software support, including handheld scanners, tablets, and device applications, ensuring reliability and scalability across store operations.
This contract role requires strong stakeholder management, clear roadmaps, and collaboration with IT, engineering, and hardware vendors to deliver integrated mobile solutions used by stores, franchisees, and field teams.
Job description
Description
The Product Manager Store Systems is responsible for defining and delivering software and hardware-enabled solutions that empower the stores, franchisees, and field operations teams to operate more effectively.
This role will have primary responsibility for the mobile device hardware and software support, including handheld mobile scanners, tablets, device applications, and the supporting device-management experience. The role will also support other capabilities across this product and the broader Store Systems ecosystem.
As a Product Manager, you will own key capabilities across the product mobile device experience, including device lifecycle, application availability, scanning functionality, device onboarding, software updates, supportability, and field readiness. You will partner closely with store and field leaders, UX, engineering, hardware and software vendors, IT, and business stakeholders to ensure mobile solutions are reliable, intuitive, scalable, and aligned to real-world operational needs.
This role is highly stakeholder-focused and requires strong organization, communication, and facilitation skills to translate complex store, hardware, software, and operational challenges into scalable product solutions.
The Store Systems team is responsible for building and evolving the product and related capabilities that support daily store operations, including store data, item and pricing workflows, inventory, ordering, promotions, operational execution, and mobile experiences used by store associates.
The team also supports the mobile device ecosystem that brings product capabilities into the store, including handheld scanners, tablets, device applications, scanning technologies, connectivity, device management, and software distribution. These capabilities help stores complete inventory, ordering, receiving, task, training, and other operational workflows from the sales floor and back office.
These tools and devices are critical to simplifying store execution, improving productivity, increasing visibility into operational performance, and enabling more efficient decision-making for stores, franchisees, field teams, and the broader business.
Our mission is to reduce operational complexity, increase store and field productivity, and deliver reliable systems and devices that help stores execute at the highest level.
Own and evolve product strategy for product mobile device hardware and software support, including handheld scanners, tablets, device applications, and related Store Systems tools
Translate store, field operations, franchisee, and business needs into a clear product vision, roadmap, and prioritized backlog
Identify opportunities to simplify store operations and improve efficiency through reliable mobile devices, applications, and integrated digital solutions
Own the product lifecycle for mobile devices, from hardware requirements, evaluation, and onboarding through deployment, upgrades, support, replacement, and retirement
Define requirements for handheld scanners, tablets, accessories, charging solutions, connectivity, ergonomics, durability, battery life, and store-ready device experiences
Ensure the product and related applications are available, usable, and reliable across supported mobile device form factors and operating-system versions
Partner with engineering and hardware vendors on device-specific capabilities, scanner SDKs, barcode scanning behavior, hardware triggers, peripherals, and compatibility testing
Drive resolution of device, application, scanning, connectivity, performance, and usability issues that affect stores or field teams
Define and improve device onboarding, provisioning, configuration, application distribution, update, security, and support workflows
Partner with IT and engineering teams on mobile device management capabilities, including remote application installation, configuration, upgrades, device health, compliance, monitoring, and troubleshooting
Establish clear operational processes for device enrollment, store assignment, replacement, incident management, and lifecycle tracking
Use device health data, support trends, and field feedback to identify systemic issues and improve the reliability of the mobile device fleet
Build and enhance mobile capabilities that support store teams in completing daily workflows, including inventory scanning, ordering, receiving, write-offs, shelf and product management, training, and operational execution
Improve workflow efficiency by reducing manual effort, device switching, paper-based processes, and redundant steps across (the product) and connected systems
Partner with store, field, and business stakeholders to deeply understand operational pain points and translate them into scalable mobile solutions
Drive integration across product, mobile, POS, device-management platforms, enterprise systems, and external vendor platforms to create a seamless operational experience
Optimize user experience for handheld, tablet, mobile, desktop, and store-floor workflows
Evaluate opportunities to automate, streamline, and improve operational processes through better device connectivity, application availability, and data access
Act as the primary point of contact across Store Systems, operations, product, technology, IT, hardware and software vendors, field teams, and leadership stakeholders
Facilitate alignment across diverse teams, ensuring clarity on priorities, timelines, dependencies, risks, tradeoffs, and support responsibilities
Clearly articulate product decisions, roadmap updates, device readiness, support needs, and outcomes to both technical and non-technical audiences
Write and refine user stories, manage backlog grooming, and participate in sprint planning and execution
Work closely with engineering, architecture, design, QA, IT, vendors, and business partners to deliver high-quality, scalable hardware-enabled software solutions
Lead device and application testing, pilot validation, rollout, operational readiness, training, and adoption efforts for new devices, applications, integrations, and enhancements
Define and track KPIs related to device availability, device health, application adoption, scanning performance, support volume, rollout completion, workflow efficiency, and store or field outcomes
Leverage device telemetry, system performance information, support data, and user feedback to continuously refine mobile workflows and product experiences
Identify opportunities to automate, streamline, and improve device and operational support processes based on performance insights
Preferred Qualifications
Experience supporting retail, field operations, franchise environments, store systems, mobile devices, hardware rollouts, or workforce-management tools
Experience working with hardware and software vendors and coordinating device, application, or integration delivery across multiple organizations
Exposure to mobile device management, application distribution, device health monitoring, scanner SDKs, barcode scanning, reporting tools, dashboards, operational analytics, or support platforms
Bachelors degree in a technical, business, or related field (MBA or advanced degree a plus)
Intermediate Level
This is a Contract position based out of Irving, TX.
The pay range for this position is $50.00 - $62.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully onsite position in Irving,TX.
This position is anticipated to close on Oct 16, 2026.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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