Product Manager

iHeartMedia; United States; Remote; USD 88,000 - 110,000; Full time

Job summary

A leading company in audio services, iHeartMedia, is seeking a Product Manager to join their Technology Solutions team. This role involves overseeing product development, from scoping to launch, while ensuring user needs are met through research and collaboration with engineering. A positive, customer-oriented mindset and strong communication skills are key for success in this dynamic environment.

Benefits

Flexible employer-sponsored medical, dental, and vision coverage

Company-provided life insurance

Paid vacation and sick time

401K plan

Employee Assistance Program

Qualifications

• 3-5 years experience in product management, product development or design.
• Strong verbal and writing skills.
• Experience in SaaS organizations and cross-functional teams.

Responsibilities

• Own and define the product roadmap for product lines.
• Research user problems and identify product enhancements.
• Lead development and marketing for new product features.

Skills

Communications

Analytical problem solving

Organizational skills

Customer service orientation

Ability to manage changing priorities

Job description

iHeartMedia

Current employees and contingent workers clickhere to apply and search by the Job Posting Title.

The audio revolution is here – and iHeart is leading it! iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service. In fact, we have:

• More #1 rated markets than the next two largest radio companies combined;

• We’re the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;

• iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America;

• We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;

• iHeartRadio is the #1 streaming radio digital service in America;

• Our social media footprint is 7 times larger than the next largest audio service; and

• We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option.

Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.

Only one company in America has the #1 position in everything audio: iHeartMedia!

If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

What We Need:

iHeartMedia is looking for a Product Manager to join the Technology Solutions Product Management team. This person will help us create new products and features as well as updates and enhancements to existing products, from the idea stage to initial scoping, build out, and launch. Main responsibilities include researching user problems and challenges, identifying and documenting product enhancements to solve those problems, partnering with engineering to scope & size those product features, answering engineering questions and signing off on products as they are being developed and helping to evangelize newly built product features to sales, marketing and existing customers.

What You'll Do:

• Own and define the product roadmap for their product lines

• Clearly define user personas including identification of user problems and serve as user evangelist

• Research our customers and the market generally, to understand, validate and become an expert in their challenges and problems

• Analyze usage of our existing products to understand how customers are interacting with our solutions and if they are achieving their goal

• Articulate product goals and measures of success to business

• Perform analysis of competitors and identify competitive threats

• Build consensus within the product and engineering teams on the correct product solutions to help solve customer problems

• Work with engineering teams to clearly scope and roughly size product solutions before we start development so we understand the time and effort required to build those solutions

• Helping validate product hypotheses with surveys, usage analytics, A/B testing, etc.

• Clearly define user personas including identification of user problems and serve as user evangelist

• Direct research efforts of Business Analysts and project managers

• Run brainstorming & interview sessions with end users

• Write clear, coherent user stories with detailed acceptance criteria

• Generate simplified wireframes and design mocks to define user flow

• Lead groomings, standups, post mortems and negotiate feature build out with engineering teams

• Conduct timely product reviews and sign-offs of new features and work with engineering to thoroughly user-test and ensure resulting build matches what was committed to in each sprint

• Guide go-to-market strategy for new features and products, including consumer-ready communications for marketing & sales teams

• Attend daily stand ups and biweekly sprint planning with engineering teams to obliterate blockers, manage dependencies / prerequisites while product is being developed

What You'll Need:

• 3-5 years experience in product management, product development, product design or similar field

• Very strong verbal and communication skills

• Familiarity or experience with Agile and scrum software development processes

• Strong organizational skills and ability to handle multiple tasks

• Strong analytical problem solving and solution finding skills

• Very strong writing and presentation skills (including but not limited to describing simple user stories, jobs-to-be-done requirements for engineering teams, value proposition statements, etc)

• Experience working in SaaS organizations and comfortable working within large, cross-functional teams that include engineering, customer success, marketing, and sales.

• Relevant industry experience, either with marketing & advertising technology or developing on Facebook & other social APIs.

• Positive, upbeat and customer-service oriented

• Ability to manage changing priorities within a highly dynamic environment

• Ability to perform duties with limited oversight

• Willing and able to learn new skills as required

What You'll Bring:

• Respect for others and a strong belief that others should do this in return

• Accountability for own work and desire to provide guidance to new team members

• Ability to contribute to several projects at the same time under a moderate level of direction

• Application of objective judgement, technical skills and prior experience to solve business problems

• Strong written and verbal communication skills, including a knack for explaining complex information in a straightforward manner

• Desire for continued knowledge sharing and learning

• Understanding of impact of own decisions

Compensation:

Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data.

$88,000 - $110,000

Location:

VIRTUAL, NY

Position Type:

Regular

Time Type:

Full time

Pay Type:

Salaried

Benefits:

iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

• Employer sponsored medical, dental and vision with a variety of coverage options

• Company provided and supplemental life insurance

• Paid vacation and sick time

• Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing

• A Spirit day to encourage and allow our employees to more easily volunteer in their community

• A 401K plan

• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving

• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

We are accepting applications for this role on an ongoing basis.

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Non-Compete will be required for certain positions and as allowed by law.

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