Product Manager

Remitly, Inc.; Seattle (WA); Hybrid; USD 134,000 - 155,000; Full time

Benefits offered by this job

Flexible paid time off

Health, dental, and vision + 401k with

Parental and family leave

Education and travel benefits

Job summary

Remitly, Inc. in the Seattle area is seeking a Product Manager to lead the strategy, roadmap, and implementation of AI-assisted product development tooling and experimentation frameworks.

You will build standardized GenAI tools, define adoption metrics and ROI, and establish governance for responsible AI usage while enabling teams across product and engineering to adopt these capabilities. This role offers telecommuting up to 3 days per week with manager approval and a competitive compensation

Qualifications

• Bachelor's degree in a related field with 4+ years of experience in developing technical tools and data-driven systems for product design and development.
• Experience defining product roadmaps, technical requirements, and success metrics for internal AI tools.
• Experience integrating large language model frameworks and APIs into internal tooling or developer workflows.
• Proficiency in building LLM infrastructure including model orchestration, prompt routing, embeddings, caching, and RAG pipelines.
• Experience with prompt engineering, fine-tuning, and evaluation to optimize generative model performance.
• Familiarity with continuous discovery and OST for guiding experimentation and prioritization.

Responsibilities

• Lead strategy, roadmap, and implementation of AI-assisted product development tooling.
• Develop, document, and maintain GenAI tools and workflows across teams.
• Define adoption metrics, ROI, and use data to prioritize improvements.
• Analyze program performance to identify bottlenecks and opportunities.
• Establish governance and ethical guidelines for responsible AI usage.
• Develop enablement programs to increase GenAI literacy and adoption.

Skills

GenAI workflows optimization

Product roadmapping

LLM framework integration

LLM infrastructure design

Prompt engineering

Experiment design

Data-driven decision making

Education

Bachelor’s degree in Industrial Engineering, Systems Engineering, Computer Engineering, Information Systems, or related field

Tools

OpenAI API

Anthropic API

LangChain

LlamaIndex

LangGraph

LangSmith

Pinecone

Weaviate

Hugging Face

Google Cloud

AWS Bedrock

FlowGPT

Mode

Git

Go

Python

SQL

Vertex AI

Streamlit

Gradio

PromptLayer

Job description

Job Description: At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.

About the Role

Under the supervision of the VP, Engineering, the Product Manager will lead the strategy, roadmap, and implementation of AI‑assisted product development tooling and experimentation frameworks aligned with company innovation and velocity goals. Telecommuting available up to 3 days per week within the Seattle Metropolitan area, based on manager approval.

You Will

• Recommend and develop technical design or process changes to improve efficiency, quality, or performance of AI‑assisted workflows for use cases.
• Develop, document, and maintain standardized GenAI tools and frameworks and workflows, ensuring consistency across teams.
• Define and track adoption, engagement, and ROI metrics for GenAI tools and programs, and use performance data to inform prioritization and measure productivity improvements.
• Regularly analyze program performance to identify bottlenecks, inefficiencies, and opportunities for improvement.
• Establish and maintain governance frameworks and ethical guidelines for responsible AI usage, ensuring compliance with licensing restrictions and intellectual property protections.
• Develop and execute enablement programs and resources to increase GenAI literacy and effective adoption across product and engineering teams.

You Have

• Position requires a Bachelor’s degree in Industrial Engineering, Systems Engineering, Computer Engineering, Information Systems, or a related field, followed by 4 years of experience developing technical tools and operational practices to improve the efficiency of product design, development, and implementation of data‑driven systems.
• 1 year of experience with defining product roadmaps, technical requirements, and success metrics for internal developer‑facing AI tools and services;
• 1 year of experience with integrating large language model (LLM) frameworks and APIs, including OpenAI and Anthropic, into internal tooling or developer workflows;
• 1 year of experience with designing and implementing LLM infrastructure and platform capabilities, including model orchestration, prompt routing, embeddings, caching, and retrieval‑augmented generation (RAG) pipelines, including LangChain and LlamaIndex;
• 1 year of experience with applying statistical and experimental design principles to evaluate product hypothesis, interpret test results, and inform data‑driven decision‑making;
• 1 year of experience with using continuous discovery practices and visual frameworks, including Opportunity Solution Trees (OST), to guide product experimentation and feature prioritization;
• 1 year of experience with applying prompt engineering, fine‑tuning, and evaluation techniques to optimize generative model performance and alignment with organization‑specific use cases;
• and 1 year of experience with using Amplitude, AWS Bedrock, FlowGPT, Git, Go, Google Cloud, Gradio, Hugging Face, Jira, LangGraph, LangSmith, Mode, Pinecone, PromptLayer, Python, SQL, Statsig, Streamlit, Vertex AI, and Weaviate.

Compensation Details

The starting base salary range for this position is typically $134,160.00 - $155,000.00 per year. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan.

Our Benefits

• Flexible paid time off
• Health, dental, and vision + 401k plan with company matching
• Paid parental, medical, military and family care leave
• Mental Health & Family Forming Benefits
• Employee Stock Purchase Plan (ESPP)
• Continuing education and travel benefits

Connected Work Culture

Driving Innovation, Together At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a women's potential to get pregnant, pregnancy‑related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Remitly is a leading digital financial services provider for immigrants and their families in over 170 countries around the world. Remitly helps immigrants send money home in a safe, reliable and transparent manner. Its digitally‑native, cross‑border remittance app eliminates the long wait times, complexities and fees typical of traditional remittance processes. Building on its strong foundation, Remitly is expanding its suite of products to further its mission and transform financial services for immigrants all around the world.