Product Manager

Support Revolution; San Jose, Northern (CA, KY); On-site; USD 130,000 - 160,000; Full time

Job summary

Supermicro is seeking an AI Network Product Manager in San Jose to define, promote, and deliver Ethernet switch products and AI-powered networking solutions. You will work across engineering, purchasing, CM/ODM, vendors, and sales to manage the full product lifecycle from concept through launch and end of life.

You will gather requirements, define roadmaps, and drive time-to-market while ensuring customer satisfaction and revenue goals.

Qualifications

• Excellent knowledge of networking and AI-enabled networking concepts.
• Experience promoting and selling complex hardware/software solutions.
• Strong ability to translate customer needs into product requirements.

Responsibilities

• Own end-to-end lifecycle of Ethernet switch and AI-enabled networking products.
• Collaborate with sales to promote solutions and drive design-wins.
• Conduct research on customer applications, network architectures, and AI use cases.
• Define and maintain product and solution roadmaps (hardware, software, AI features).
• Act as program owner, coordinating cross-functional teams to deliver on time and budget.
• Ensure time-to-market through project management and risk resolution.
• Drive product quality across design, validation, and deployment stages.
• Define AI-driven features for network optimization with data/ML teams.
• Develop product documentation and training materials.
• Deliver training to internal and external stakeholders.
• Conduct competitive analysis to refine positioning and roadmap.
• Build an ecosystem of partners to deliver complete AI-enabled network solutions.
• Coordinate demos and proofs-of-concept with customers.

Skills

Networking knowledge

Cross-functional collaboration

Strategic thinking

Communication skills

Travel willingness

Education

Bachelor's or Master's in CS/EE/CE

Job description

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Location: San Jose, California, United States

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

The AI Network Product Manager at Supermicro is responsible for defining, promoting, and delivering Supermicro Ethernet switch products and next‑generation AI‑powered networking solutions that meet customer needs and business objectives. This role encompasses product management, network product management, AI network product management, program management, and solution product management, including promotion, planning, gathering and prioritizing product and customer requirements, and defining the product and solution vision. The AI Network Product Manager works closely with engineering, purchasing, contract manufacturers, vendors, sales, marketing, support, and key customers to manage the full lifecycle of hardware and software capabilities from concept and roadmap through launch, adoption, and end of life (EOL) ensuring high‑quality execution and that the products support Supermicro’s overall strategy, revenue, margin, and customer satisfaction goals.

Essential Duties and Responsibilities:

• Own the end‑to‑end lifecycle of Ethernet switch and AI‑enhanced networking products and solutions, from product kick‑off through launch, growth, and EOL.
• Work closely with sales to promote switch and AI network solutions to target customer accounts, identify new opportunities, and drive design‑wins and revenue.
• Execute in‑depth research on customer applications, network architectures, and AI/automation use cases; translate findings into clear product requirements and solution definitions.
• Define and maintain product and solution roadmaps (hardware, software, and AI features), prioritizing based on customer value, business impact, and technical feasibility.
• Act as program owner for key product and solution initiatives, coordinating cross‑functional activities (engineering, purchasing, CM/ODM, vendors, operations, support) to deliver on time, on scope, and on budget.
• Ensure successful time‑to‑market (TTM) launches through strong project and program management, tracking milestones, resolving risks, and driving issue closure.
• Drive product quality improvements throughout design, validation, manufacturing, and deployment stages, partnering with engineering, quality, and operations teams.
• Define AI‑driven features for network optimization (e.g., telemetry analytics, anomaly detection, capacity planning, intent‑based policies) and work with data/ML and network engineering teams to deliver them.
• Develop and maintain product documentation including positioning statements, solution briefs, data sheets, competitive battle cards, and internal sales/SE training materials.
• Deliver compelling product and solution training to internal sales, field engineering, and partner teams, and present solutions externally to customers, partners, and at industry events.
• Conduct ongoing competitive analysis (features, performance, ecosystem, pricing) and use insights to sharpen product positioning, roadmap decisions, and win strategies.
• Build and nurture an ecosystem of partners (software, silicon, systems integrators, and cloud/service providers) to deliver complete AI‑enabled network solutions.
• Coordinate demos, proof‑of‑concepts, and solution validations with customers; provide pre‑sales and post‑sales support for critical opportunities.
• Drive critical technical and customer issues to closure by aligning resources, engaging with engineering and support teams, and communicating resolution plans to stakeholders.
• Champion the voice of the customer and the field within the organization, ensuring that products and solutions support the company’s overall strategy and deliver measurable customer outcomes.
• Track and report on key performance metrics (adoption, revenue, margin, quality, and customer satisfaction) and use insights to refine roadmap, GTM, and operational plans

Qualifications:

• Bachelor or Master's degree in Computer Science, Electrical Engineering, Computer Engineering, business-related preferred
• 5+ years of business development, sales, or marketing experience preferred
• 3+ years of customer-facing experience preferred
• Excellent knowledge of networking is required
• Strong initiative and ability to work in a self-directed environment
• Effective organization and planning skills
• Demonstrated experience working in cross-functional organizations
• Creative thinker, to develop new strategies and solutions
• Ability to lead extended teams and meet deadlines
• Strong understanding of market trends and customer needs
• Strong analytical, negotiation and problem‑solving skills
• Solid communications skills, both verbal and written
• Ability to travel up to 15% of the time
• Bilingual in Mandarin Chinese is a plus

Salary Range

$130,000-$160,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.