Staff Product Manager - Key Components

Support Revolution; San Jose (CA); On-site; USD 150,000 - 180,000; Full time

Job summary

Support Revolution seeks a Product Manager in San Jose, California, to drive product innovation and market strategies. You will define go-to-market strategies and collaborate with sales, engineering, and partners to enhance customer success.

The ideal candidate has 10+ years of experience in product management, strong analytical skills, and knowledge of server hardware. The role offers a competitive salary range of $150,000 - $180,000.

Qualifications

• Minimum of 10 years in product management or business development.
• Experience leading cross-functional teams in hardware/software solutions.
• Ability to influence product development and strategy.

Responsibilities

• Develop product and solution requirements based on feedback.
• Guide product life cycle from introduction to decline.
• Conduct market research to identify opportunities.

Skills

Analytical skills

Marketing skills

Project management skills

Communication skills

Problem-solving

Education

Bachelor’s degree in Engineering, Computer Science, or related field

MBA or advanced degree

Tools

Server/workstation hardware knowledge

Experience with machine learning accelerators

Job description

Location: San Jose, California, United States

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

• Drive Product Innovation & Market Strategy: As a Product Manager, you will play a critical role in shaping Supermicro’s key component product offerings, driving competitive differentiation, and ensuring alignment with customer needs.
• Be a Market Leader in Accelerated Computing: You will help define go‑to‑market strategies, positioning Supermicro’s solutions for growth in data center and AI acceleration computing markets.
• Collaborate for Success: Work closely with sales, engineering, and external partners to develop cutting‑edge products and solutions while driving customer success.

Essential Duties and Responsibilities:

• Develop product and solution requirements based on customer feedback, competitive analysis, and company capabilities.
• Define market requirements for current and future key component products and solutions.
• Guide the product life cycle from introduction to decline, shaping go‑to‑market strategies at each stage.
• Conduct competitive analysis and market research to identify opportunities and drive product positioning.
• Lead go‑to‑market planning and execution, ensuring strong product launch and adoption.
• Provide product subject matter expertise and training for internal sales teams and external partners.
• Work closely with sales teams to support customer success and enhance product engagement.
• Collaborate with external vendors on requirements definition and solution development.

Cross‑Functional Leadership & Business Development:

• Work with engineering, operations, and marketing teams to ensure product alignment with business goals.
• Drive internal and external stakeholder engagement to support successful product adoption.
• Develop and maintain strong business relationships across teams and external partners.
• Monitor and improve the RMA process by tracking case progress, identifying delays and operational bottlenecks, coordinating with the RMA team and vendors to ensure timely turnaround, and reducing idle or prolonged RMA cases through consistent follow‑up and cross‑team collaboration.
• Leverage data analysis to identify failure trends, cost drivers, and process gaps, enabling actions that reduce overall RMA cost and improve operational efficiency.

Qualifications:

• Bachelor’s degree in Engineering, Computer Science, or a related technical field; an MBA or advanced degree is highly desirable.
• Minimum of 10 years of experience leading cross‑functional teams in product management, marketing, or business development, preferably in hardware and software solutions.
• Strong analytical, marketing, and project management skills with a proven track record of successful product execution.
• Knowledge of server/workstation hardware and B2B business models preferred.
• Experience in machine learning accelerators and data center solutions is a plus.
• Excellent communication skills with the ability to influence product development and strategy.
• Hands‑on problem‑solving ability and a proactive approach to product and business challenges.

Salary Range

$150,000 - $180,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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Cloud, Computer Science, Embedded, Data Center, PLM, Technology, Management