Product Manager

Light & Wonder, Inc.; Raleigh, Northern (NC, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Light & Wonder, Inc. in Raleigh, NC seeks a Product Manager to guide the product lifecycle from ideation through execution, aligning with regulatory and commercial goals.

You will define market requirements, lead cross-functional teams across design, compliance, marketing, sales and service to deliver tailored games for our markets, tracking KPIs and adjusting roadmaps as needed. The role demands strong communication, data-driven decisions, and the ability to operate across multiple markets.

Qualifications

• 3+ years of product management experience in gaming or hospitality preferred.
• Bachelor’s degree or equivalent experience.
• Strong analytical and problem-solving abilities.
• Excellent planning, organization and time management.

Responsibilities

• Define the overall product strategy and roadmap.
• Drive product requirements and content segmentation.
• Collaborate with design, compliance, marketing and sales.
• Monitor market needs and regulatory requirements.
• Coordinate go-to-market plans and training.
• Track KPI and post-launch analysis.

Skills

Product management

Gaming industry knowledge

Analytical abilities

Cross-functional collaboration

Education

Bachelor’s degree or equivalent experience

Tools

PowerPoint

Excel

Job description

Position Summary

The Product Manager is responsible for the management of the product lifecycle, from ideation to execution, ensuring our products meet our strategic vision, market needs and regulatory requirements. Additionally, the role is responsible for defining the market requirements, ensuring investment aligns with commercial goals, and analyzing product performance to maximize portfolio opportunities. As a member of the product management team, the PM will work closely with our design, compliance, marketing, sales and service teams to deliver tailored games for the markets we support.

Essential Job Functions

• Define the overall product strategy, research and development requirements, development, the creation of technical market content requirements, and content segmentation
• Follows product from initial development through all development stages to product submission and approval
• Drives product roadmap decisions for adjacent markets (confluence)
• Support expansion opportunities in emerging markets
• Gather and prioritize product requirements based on customer insights, competitive analysis, and game segmentation
• Communicate product requirements to R&D
• Create & maintain the product strategy (Playbook) for the respective derivative markets; this includes leveraging legacy products and commissioning native products
• Verify the regulatory requirements in conjunction with The Compliance Department
• Develop and implement processes to identify deviations from standard market requirements through the various development stage gates
• Collaborate in financial and technical analysis for product selection and definition
• Define clear product visions and KPIs for each adjacent market
• Create new product go-to-market plans including product segmentation, and product value proposition by market
• Commercialize products, including pre-launch coordination with Marketing, Sales, Manufacturing, etc.; this includes product training, both internally and as a customer support agent
• Support in product release material across all adjacent markets
• Manage the post-launch analysis of content based on segment expectations and provide debrief to R&D
• Research competitor performance, technology, functionality, and product lines
• Support the product management team, senior management, cross-department peers, Sales, and customer support on product information via presentations, product briefs, and other demonstrations
• Help manage product roadmaps and track statuses, workloads, and release timelines
• Help maintain product-related spreadsheets (market regulations, global variables, asset tracking)
• Collaborate with cross-functional teams to ensure smooth execution of products
• Track approval statuses and communicate updates to stakeholders
• Support coordination with distributors and internal departments on release deliverables
• Ability to deliver product information, portfolio briefs, and demonstrations in person and virtually
• Track and resolve open issues related to Charitable gaming customer deliverables
• Collaborates with R&D teams to develop new Charitable Gaming products and enhance existing ones to ensure they align with market demands and regulatory requirements
• Organize, interpret, and report data to support research and/or recommendations.
• Monitor monthly results of product line performance and assist with variance reporting
• Utilize knowledge of an organizational structure including the primary functional areas, their respective departments and work units, and their respective purpose, deliverables, and interrelationships
• Lead the effort by collaborating with the appropriate departments to design and distribute product materials
• Serve as secondary point of contact for internal and external product inquiries
• Coordinate with various departments and stakeholders to manage the order flow of products to the company’s customers
• Perform other assignments (or duties) as required

Training/Education

• 3+ years of product management experience (Gaming or hospitality industry experiencepreferred)
• Bachelor’s degree or equivalent experience

Knowledge, Skills, & Abilities

• Self-directed, highly motivated, thorough, and accurate, ability to work in fast-paced environment and meet deadlines
• Extremely detailed oriented
• Capable of coordinating efforts with members of a cross-functional team
• Strong awareness of gaming industry trends
• Analytical and problem-solving abilities
• Systematic and methodical abilities to reach a desired result
• Operating knowledge of Microsoft Office, proficiency in PowerPoint and Excel
• Ability to build and maintain relationships with action-oriented focus to drive results
• Excellent planning, organization, and time management skills
• Ability to be active in all designated markets
• Strong communication and stakeholder management skills
• Ability to coordinate efforts across cross-functional teams

Qualifications Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.

Work Conditions

Light & Wonder and its affiliates (collectively, "L&W") are engaged in highly regulated gaming and lottery businesses. As a result, certain L&W employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Light & Wonder, Inc. is the leading cross-platform global games company. Through our three unique, yet highly complementary businesses, we deliver unforgettable experiences by combining the exceptional talents of our 7,000+ member team, with a deep understanding of our customers and players. We create immersive content that forges lasting connections with players, wherever they choose to engage. At Light & Wonder, it’s all about the games. The Company is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices.

To review our applicant data use practices, please visit: https://explore.lnw.com/careers/data-privacy/.