Product Manager

Russell Tobin; Kissimmee (FL); Hybrid; USD 90,000 - 96,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) retirement savings

Life & disability insurance

Employee assistance program

Legal support

Pet insurance

Employee discounts with preferred vend

Job summary

Russell Tobin's client, an American media company, seeks a Product Manager in Celebration, FL to shape how content is created, managed, and delivered across digital guest experiences.

This contract/hybrid role requires translating business needs into product capabilities, collaborating with content authors, designers, analysts, and engineers to improve digital experiences for guests and staff alike.

Qualifications

• 3+ years of experience in product management, content management, business analysis, technical writing, or a related digital role.
• Demonstrated ability to translate business and user needs into clear written requirements, user stories, or product documentation.
• Comfort working with data, including the ability to pull, interpret, and communicate insights from content analytics, dashboards, or performance reports.
• Familiarity with content management systems, publishing workflows, or digital content operations.
• Strong written communication skills, with the ability to produce clear, structured documentation for technical and non-technical audiences.
• Strong organizational and attention-to-detail skills, with the ability to manage multiple workstreams in a fast-paced environment.
• Collaborative working style and experience operating across product, engineering, design, and business teams.

Responsibilities

• Support product discovery and requirements definition for content features across web, mobile, onboard, and guest communication channels.
• Contribute to product strategy, vision, and strategic planning throughout the product lifecycle, including presenting plans and recommendations to executive leadership.
• Maintain content documentation, including content inventories, data dictionaries, user stories, acceptance criteria, and process workflows.
• Partner with stakeholders and subject matter experts to understand pain points, gather requirements, and identify opportunities to improve content authoring efficiency and quality.
• Contribute to content governance initiatives, including taxonomy management, metadata standards, content lifecycle tracking, and content reuse guidelines.
• Analyze content performance data, guest feedback, and behavioral analytics to identify insights that inform product prioritization and content decisions.
• Support localization and translation workflows by coordinating with translation teams and tracking content readiness across languages.
• Navigate blockers, influence cross-functional decisions, and collaborate across technology teams to inform product strategy.
• Contribute to roadmap planning and prioritization by synthesizing research, stakeholder input, and data into clear, structured recommendations.
• Participate in cross-functional product reviews and communicate product progress, decisions, and updates to stakeholders.

Skills

Product management

Requirements writing

Data analysis

Content operations

Cross-functional collaboration

Education

Bachelor's degree

Tools

CMS platforms

Analytics tools

A/B testing tools

Job description

Russell Tobin's client, an American media company, is hiring a Product Manager in Celebration, FL

Employment Type: Contract/Hybrid

Location: Celebration, FL 34747

Duration: 22+ months with possible extension or conversion

Pay range: $65/hr - $70/hr W2

Schedule: Mon – Fri Hybrid

Department Description

The Digital Experiences Technology team develops and supports immersive, technology-driven experiences across premier vacation, travel, and entertainment destinations worldwide.

The Digital Content Experience team delivers end-to-end digital and physical experiences for guests and employees. This includes technology initiatives across digital platforms, websites, mobile applications, and guest communications, supporting multiple business functions and operational teams.

As the business continues to expand, delivering accurate, timely, personalized, and scalable content has become a critical capability.

Position Overview

The Product Manager will help shape how content is created, managed, and delivered across digital and guest experiences.

This role operates at the intersection of content, technology, data, and product management, partnering with content authors, designers, analysts, engineers, and business leaders to solve problems and improve digital experiences.

The ideal candidate is curious, analytical, organized, and passionate about improving products and processes. They will help translate business needs and user pain points into product capabilities that make it easier for teams to create high-quality content and for guests to find and use relevant information.

Responsibilities

• Support product discovery and requirements definition for content features across web, mobile, onboard, and guest communication channels.
• Contribute to product strategy, vision, and strategic planning throughout the product lifecycle, including presenting plans and recommendations to executive leadership.
• Maintain content documentation, including content inventories, data dictionaries, user stories, acceptance criteria, and process workflows.
• Partner with stakeholders and subject matter experts to understand pain points, gather requirements, and identify opportunities to improve content authoring efficiency and quality.
• Contribute to content governance initiatives, including taxonomy management, metadata standards, content lifecycle tracking, and content reuse guidelines.
• Analyze content performance data, guest feedback, and behavioral analytics to identify insights that inform product prioritization and content decisions.
• Support localization and translation workflows by coordinating with translation teams and tracking content readiness across languages.
• Navigate blockers, influence cross-functional decisions, and collaborate across technology teams to inform product strategy.
• Contribute to roadmap planning and prioritization by synthesizing research, stakeholder input, and data into clear, structured recommendations.
• Participate in cross-functional product reviews and communicate product progress, decisions, and updates to stakeholders.

Required Qualifications & Skills

• 3+ years of experience in product management, content management, business analysis, technical writing, or a related digital role.
• Demonstrated ability to translate business and user needs into clear written requirements, user stories, or product documentation.
• Comfort working with data, including the ability to pull, interpret, and communicate insights from content analytics, dashboards, or performance reports.
• Familiarity with content management systems, publishing workflows, or digital content operations.
• Strong written communication skills, with the ability to produce clear, structured documentation for technical and non-technical audiences.
• Strong organizational and attention-to-detail skills, with the ability to manage multiple workstreams in a fast-paced environment.
• Collaborative working style and experience operating across product, engineering, design, and business teams.

Preferred Qualifications

• Experience with CMS platforms such as RWS Tridion, Adobe Experience Manager, Sitecore, Contentful, or similar.
• Exposure to structured content concepts, including content types, metadata, taxonomy, reusable content, or content modeling.
• Experience supporting localization or translation workflows, including machine translation tools or multilingual content processes.
• Experience in travel, hospitality, entertainment, e-commerce, or other guest-facing digital businesses.
• Exposure to AI-assisted content tools, such as automated tagging, metadata generation, translation augmentation, or content quality workflows.
• Experience with behavioral analytics platforms such as Adobe Analytics or Google Analytics, or A/B testing tools.
• Knowledge of agile product development practices, including sprint planning, backlog grooming, retrospectives, and acceptance testing.

Required Education

Bachelor's degree in a related field, or equivalent experience in Product Management, Digital Experience, Content Strategy, Communications, or a related discipline.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.

• comprehensive healthcare coverage (medical, dental, and vision plans)
• supplemental coverage (accident insurance, critical illness insurance and hospital indemnity)
• 401(k)-retirement savings
• life & disability insurance
• an employee assistance program
• legal support
• pet insurance
• employee discounts with preferred vendors

PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.