Product Manager

Carrier Enterprise; Charlotte, Northern (NC, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account

Vision Insurance

Life Insurance

Disability Insurance

Employee Assistance Program (EAP)

Tuition Reimbursement & Professional (

Paid Vacation & Sick time

Company Paid Holidays

401(k) Plan with Employer Match

Employee Discount Program

Job summary

Carrier Enterprise, LLC in Charlotte, NC (with openings in Raleigh/Summerville, NC and Nashville, TN) seeks a Product Manager for Parts & Supplies. Lead cross-functional development, oversee assortment, pricing, vendor negotiations, and marketing programs across all sales channels.

Responsibilities include new product introductions, inventory planning, planogramming, regional training, and performance analysis to drive growth.

Qualifications

• 3–5+ years in product management or product sales within HVAC or related field.
• Proven track record in HVAC industry and product management or sales.
• Strong analytical, verbal, and written communication skills.
• Experience with pricing, vendor negotiations, and marketing programs.

Responsibilities

• Develop and maintain sales strategy with regional representatives for all wholesale product offerings.
• Lead new product introductions from strategy to pricing, marketing, and rollout across channels.
• Evaluate competitive data and communicate with factory and sales teams on gaps.
• Recommend price positioning to maximize market share and margins.
• Coordinate regional programs including VMI and FAP and manage regional inventory.
• Provide product training for internal regional personnel and external customers.
• Support regional sell-through and disposition of all products, parts and supplies.

Skills

Product management experience

HVAC industry knowledge

Analytical skills

Verbal communication

Written communication

Leadership

Organizational skills

Tools

Microsoft Office

Salesforce

Job description

Job Description

This position can be worked in Charlotte, Raleigh, or Summerville, NC or Nashville or Knoxville, TN.

Introduction: Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dynamic Product Manager for Parts & Supplies. Join a team that excels in providing top‑quality HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.

Job Summary: The Product Manager will be responsible for leading critical cross‑functional product development of new and existing product lines while identifying, understanding, defining, and prioritizing the future of our product assortment to support our business growth plan. The position will be responsible for product assortment, marketing, programs, promotions, product pricing, vendor negotiations, product training, monitoring, tracking, and analyzing product performance, product SKU maintenance, and managing non‑performing inventory for parts and supplies across product sectors.

Essential Duties and Responsibilities:

• Develop and maintain sales strategy with regional representatives for all wholesale product offerings for all sales channels.
• Develop, implement, manage, and communicate all facets of new product introduction from strategy to pricing, marketing, PIM coordination, inventory planning, product roll‑out and execution on all product offerings in all sales channels for Parts and Supplies.
• Evaluate competitive product and pricing data. Communicate with factory and sales teams on advantages and disadvantages, product gaps and voice of customer.
• Recommend sell price positioning (max and min) to maximize market share and company profit margins.
• Partners with Regional Pricing and Demand Planning groups to create assortment, pricing, and stocking levels for the Region.
• Conduct regular visits to regional branches to execute performance checklists, audit local product needs, and ensure alignment with HQ strategic initiatives.
• Lead regional requirements for branch merchandising, showroom displays, and planogramming initiatives to maximize parts and supplies product awareness.
• Coordinate and manage specialized regional programs, including Vendor Managed Inventory (VMI) and Factory Authorized Parts (FAP) requirements across identified sales channels.
• Identify, coordinate, and facilitate required product and technical training programs for internal regional personnel and external customers.
• Provide oversight and assist regional sell‑through and disposition of all products, parts and supplies.
• Identify and remove roadblocks and obstacles that may impair product launches, execution, and deadlines to ensure we meet strategic, sales, and marketing goals.
• Develop, implement, manage internal, external and factory marketing programs in conjunction with both Carrier Enterprise HQ and Regional Marketing Directors.
• Drives new and existing products through the stage gate process and facilitates full product execution launch. This includes but not limited to managing model supersedes, new SKU set up and designation through all stages of stage gate.
• Defines and drives objectives on product launches and promotions providing the Concept, Features & Benefits, Customer Segmentation and Pricing Strategy.
• Coordinates with Carrier Corp Regional Product Specific Sales Manager activities with sales team.
• Provide oversight on all products for CE Regional reporting on a monthly/quarterly cadence for CE leadership, Carrier Corporation and shareholder review.
• Conduct vendor mid‑year and annual reviews on movement, marketing plans and reviews performance feedback.
• Support sales teams in all customer channels with joint customer sales calls.
• Provide oversight for overall regional product specific Market Funds in conjunction with the CE HQ Marketing department.
• Manage repository of product and parts and supplies, sales, and pricing information accessible by all sales team channels.
• Evaluate, understand, communicate, and manage State, Local Utility rebates impacting all products, parts and supplies segments.
• Evaluate, understand, communicate, and manage State, Local and National mandates and changes impacting all products, parts and supplies segments.

Required Qualifications:

• 3 – 5+ years Product Management, Product Sales experience in a high‑ranking HVAC or related Product Management position.
• Proven track record in the HVAC industry, ideally in products, services, technology, product management or a specialized sales capacity.
• Diverse experience in product marketing, product assortment planning, and new product introduction with the ability to leverage new product innovations.
• Proficiency in Microsoft applications and Salesforce.
• Strong analytical, technical, verbal, and written communication skills.
• Knowledge of product strategy and its relationship to the Wholesale HVAC industry.
• Highly organized with the ability to prioritize and track multiple tasks to successful completion.
• Exceptional leadership and managerial skills.
• A rich blend of analytical, creative, strategic, and tactical talent.
• Health Insurance
• Health Savings Account
• Vision Insurance
• Life Insurance
• Disability Insurance (Short‑term and Long‑term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holidays
• 401(k) Plan with Employer Match
• Employee Discount Program

EEO Statement:

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.