Product Lead - B2B Sales

Crate & Barrel; Northbrook (IL); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Crate & Barrel seeks a Product Lead for B2B sales to drive commercial product opportunities with hospitality, restaurants, corporate offices and design professionals. You’ll partner with sourcing, planning and merchants to translate client needs into actionable briefs and launches.

You will gather insights from sales and clients, track product performance, and coordinate timelines for timely deliveries and SKU creation. A strong emphasis on collaboration and data-driven decisions is essential.

Qualifications

• Bachelor’s degree in Business, Merchandising, Product Design, or related field.
• 2–4 years of experience in product management, merchandising, or related field.
• Ideally with exposure to B2B, contract furniture, or commercial products.

Responsibilities

• Support Product Development and translate B2B client needs into direction for sourcing and merchandising teams.
• Coordinate timelines to align new product launches with B2B sales opportunities and client deadlines.
• Partner with sourcing, planning, and merchants to track progress on B2B-focused products.
• Communicate updates between sales and product teams to ensure alignment.
• Gather feedback from sales, account managers, and clients on product performance and opportunities for improvement.
• Conduct research on industry trends and competitive offerings to identify gaps.
• Assist in managing consolidated shipments such as kitchen kits and whole home kits for furnished rentals.
• Work with planning teams on product forecasts and inventory needs; Create and manage SKUs.

Skills

Strong organizational and project mgmt

Cross-functional collaboration

Detail-oriented

Problem solving

Communication skills

Ability to work across teams

Drive for results

Quick learner in B2B product dev

Data entry and analytics

Education

Bachelor’s degree in Business, Merchandising, Product Design, or related field

Tools

Google platform

Job description

Support product development initiatives tailored for business and commercial clients. This role will collaborate closely with merchants, sourcing, planning, and sales teams to coordinate product opportunities that meet the needs of industries such as hospitality, restaurants, corporate offices, furnished rentals, trade professionals and corporate gifting.

A Day in the life as a Product Lead - B2B Sales...

• Support Product Development
  • Assist in creating and managing product briefs that translate B2B client needs into clear direction for sourcing and merchandising teams.
  • Help coordinate timelines to ensure new product launches align with B2B sales opportunities and client deadlines.
• Cross-Functional Collaboration
  • Partner with sourcing, planning, and merchants to track progress on B2B-focused products (e.g., contract-grade furniture, corporate gifting, bundled kits).
  • Communicate updates between sales and product teams to ensure alignment and transparency.
• Market & Client Insights
  • Gather feedback from sales, account managers, and clients on product performance and opportunities for improvement.
  • Conduct research on industry trends and competitive product offerings to help identify gaps in the assortment.
• Operational Support
  • Assist in managing consolidated shipment opportunities such as “kitchen kits” and “whole home kits” designed for furnished rentals and turnkey solutions.
  • Work with planning teams on product forecasts and inventory needs specific to B2B clients.
  • Create and manage SKUs.
  • Follow-up with vendors and ensure timely delivery of product either to consolidation point or direct to client.

What you’ll bring to the table:

• Strong organizational and project management skills with attention to detail.
• Ability to work effectively across multiple teams and balance competing priorities.
• Interest in commercial design trends, product development, and client-driven innovation.
• Eager to learn the dynamics of B2B product development within a design-driven retail environment.
• Drives for results and keeps positive attitude
• Excellent problem solving skills and can-do attitude
• Excellent reading and written language skills (English), good math skills.
• Excellent organizational skills, ability to multi-task and navigate through multiple systems in a fast-paced environment.
• Excellent telephone presence, interpersonal skills, and ability to communicate effectively with a diverse group of people.
• Excellent data entry, typing and computer skills.
• Thorough working knowledge of email, internet browsers, and Google platform

We’d love to hear from you if you have:

• Bachelor’s degree in Business, Merchandising, Product Design, or related field
• 2–4 years of experience in product management, merchandising, or related field, ideally with exposure to B2B, contract furniture, or commercial products.