Product Lead - B2B Sales

Crate and Barrel; Northbrook (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

Crate and Barrel in Northbrook, IL is seeking a Product Lead for B2B sales to shape offerings for hospitality, offices, and turnkey projects. You’ll collaborate with merchants, sourcing, planning and sales to translate client needs into strong product briefs.

With 2–4 years in product management or merchandising, you’ll drive cross-functional initiatives, manage timelines, SKUs and vendor follow-ups, and gather market insights to close gaps in the assortment.

Qualifications

• Bachelor’s degree in Business, Merchandising, Product Design, or related field.
• 2–4 years of product management or merchandising experience; exposure to B2B preferred.
• Experience coordinating with merchants, sourcing, planning and sales teams.
• Strong written and verbal communication in English.

Responsibilities

• Support product development by translating client needs into briefs.
• Coordinate timelines for new product launches with B2B opportunities.
• Collaborate with sourcing, planning and merchants to track product progress.
• Gather market insights from sales and clients to identify gaps in the assortment.
• Manage SKUs and vendor follow-ups for timely delivery.

Skills

Organizational skills

Project management

Cross-functional collaboration

Communication skills

Analytical thinking

Attention to detail

Problem solving

Time management

Client-driven focus

English proficiency

Education

Bachelor's degree in Business, Merchandising, Product Design, or related field

Tools

Google platform

Job description

Support product development initiatives tailored for business and commercial clients. This role will collaborate closely with merchants, sourcing, planning, and sales teams to coordinate product opportunities that meet the needs of industries such as hospitality, restaurants, corporate offices, furnished rentals, trade professionals and corporate gifting.

A Day in the life as a Product Lead - B2B Sales...

• Support Product Development

  • Assist in creating and managing product briefs that translate B2B client needs into clear direction for sourcing and merchandising teams.

  • Help coordinate timelines to ensure new product launches align with B2B sales opportunities and client deadlines.

• Cross-Functional Collaboration

  • Partner with sourcing, planning, and merchants to track progress on B2B-focused products (e.g., contract-grade furniture, corporate gifting, bundled kits).

  • Communicate updates between sales and product teams to ensure alignment and transparency.

• Market & Client Insights

  • Gather feedback from sales, account managers, and clients on product performance and opportunities for improvement.

  • Conduct research on industry trends and competitive product offerings to help identify gaps in the assortment.

• Operational Support

  • Assist in managing consolidated shipment opportunities such as "kitchen kits" and "whole home kits" designed for furnished rentals and turnkey solutions.

  • Work with planning teams on product forecasts and inventory needs specific to B2B clients.

  • Create and manage SKUs.

  • Follow-up with vendors and ensure timely delivery of product either to consolidation point or direct to client.

What you'll bring to the table:

• Strong organizational and project management skills with attention to detail.

• Ability to work effectively across multiple teams and balance competing priorities.

• Interest in commercial design trends, product development, and client-driven innovation.

• Eager to learn the dynamics of B2B product development within a design-driven retail environment.

• Drives for results and keeps positive attitude

• Excellent problem solving skills and can-do attitude

• Excellent reading and written language skills (English), good math skills.

• Excellent organizational skills, ability to multi-task and navigate through multiple systems in a fast-paced environment.

• Excellent telephone presence, interpersonal skills, and ability to communicate effectively with a diverse group of people.

• Excellent data entry, typing and computer skills.

• Thorough working knowledge of email, internet browsers, and Google platform

We'd love to hear from you if you have:

• Bachelor's degree in Business, Merchandising, Product Design, or related field

• 2-4 years of experience in product management, merchandising, or related field, ideally with exposure to B2B, contract furniture, or commercial products.