Product Lead/Analyst - St. Louis, MO

Concero; Missouri; On-site; USD 120,000 - 180,000; Part time

Job summary

Concero seeks a Product Lead to own strategy, roadmap, and lifecycle for digital products. You will translate priorities into outcomes, manage a healthy backlog, and partner with stakeholders, Digital teams, and vendors to plan releases. You will guide roadmap decisions using adoption data and feedback.

You will refine acceptance criteria, coordinate with analysts, and ensure delivery teams understand the work. This role emphasizes stakeholder communication and change management.

Responsibilities

• Defines and maintains the product roadmap for one or more assigned products.
• Owns the product lifecycle from intake through adoption and sustainment.
• Translates business strategies and stakeholder needs into clear product outcomes.
• Maintains a healthy backlog reflecting valuable work and balancing demand, debt, risk.
• Facilitates regular backlog refinement with well-understood, sized items.
• Defines acceptance criteria with stakeholders and delivery teams; validates outcomes.
• Ensures maintenance work is tracked and updated in approved tools.
• Partners with Product Analysts on discovery, elaboration, testing, and changes.
• Collaborates with Digital teams to clarify requirements and remove blockers.
• Monitors product health via adoption, incidents, and stakeholder feedback to guide roadmap.
• Supports Tier-2 incident management by analyzing root causes and backlog gaps.
• Plans vendor or platform releases with testing and readiness activities.
• Manages day-to-day vendor relationships and communications.
• Delivers status updates on roadmap, risks, and decisions to leadership.
• Contributes to change management for product releases.

Job description

The Product Lead owns the strategy, roadmap, lifecycle, and business value for one or more digital products, turning business priorities into clear product outcomes and backlogs. They maintain and prioritize a healthy backlog, balancing new demand, technical debt, risk, and mandatory work while ensuring items are well defined, refined, and ready for delivery. The role partners closely with business stakeholders, Digital teams, and vendors to clarify requirements, manage dependencies, handle Tier-2 issues, and plan platform or vendor releases. The Product Lead communicates clear status, risks, and trade-offs, using product health metrics, adoption data, and feedback to guide roadmap and release decisions.

Responsibilities

• Defines and maintains the product roadmap for one or more assigned products.
• Owns the product lifecycle from intake through adoption and sustainment.
• Translates business strategies, domain priorities, and stakeholder needs into clear product outcomes.
• Maintains and prioritizes a healthy product backlog that reflects the most valuable work, balancing new demand, technical debt, risk, and mandatory work.
• Facilitates regular backlog refinement, ensuring items are well understood, sized, and ready for delivery teams.
• Defines and refines acceptance criteria with stakeholders and delivery teams; validate that delivered work meets defined outcomes.
• Ensures maintenance and enhancement work is captured, tracked, and accurately updated in agreed work management tools.
• Partners closely with Product Analysts on discovery, requirements elaboration, testing, and change management for enhancements and new capabilities.
• Collaborates with other Digital teams to clarify requirements, manage dependencies, resource plan, and remove delivery blockers.
• Monitors product health using adoption, utilization, incident, and support trends and stakeholder feedback to drive backlog and roadmap decisions.
• Supports Tier-2 incident and problem management for assigned products by helping analyze root causes, identifying product gaps, and translating recurring issues into backlog work.
• Plans for and coordinates the impact of vendor or platform releases, including impact assessment, testing, communication, and readiness activities.
• Manages day-to-day operational relationships with vendors.
• Prepares and shares clear status updates on product roadmap delivery, risks, and decisions with the Group Product Manager, Digital Business Partners, and key stakeholders.
• Contributes to change management activities for product releases, including stakeholder communications, training coordination, and readiness support.
• Responsible for ensuring product data, configuration, and documentation remain accurate and current, supporting sustainable operations and support.

Success Criteria

• Backlog is visible, prioritized, and groomed with clear outcomes and acceptance criteria.
• High percentage of committed scope is delivered per iteration with limited rework caused by unclear requirements or late changes.
• Trend of repeat incidents and defects associated with core product workflows is flat or decreasing over time.
• Key product capabilities show stable or improving adoption and usage following targeted releases.
• Business stakeholders report that the product is usable, responsive to needs, and improving over time.
• Major vendor and platform releases are planned and executed with minimal unplanned disruption for users.
• Known product risks, constraints, and trade offs are documented and regularly considered in backlog and roadmap decisions.