Associate Product Manager

Brooklinen; United States; On-site; USD 85,000 - 110,000; Full time

Job summary

Brooklinen is seeking a Digital Product Specialist who will manage the product roadmap, partner with engineering, design, and site ops, and ensure high-quality feature delivery from spec to launch.

You will draft briefs, create PRDs, and define KPIs while collaborating across teams to optimize the digital customer experience and back-end processes.

Qualifications

• 2+ years in product management or closely related function.
• Strong verbal and written communication skills for technical topics.
• Proven technical proficiency and experience working with engineers.
• Experience gathering business requirements and translating to technical specs.
• Experience working in SCRUM and Agile environments.
• Strong quantitative skills to pull insights from data.
• Experience with QA/UAT testing and AB testing methodologies.

Responsibilities

• Maintain the digital product roadmap with accurate priorities, statuses, and timelines.
• Draft product briefs outlining rationale, goals, and initial success metrics.
• Draft technical tickets and PRDs detailing edge cases and requirements.
• Collaborate daily with developers, designers, and analysts to deliver new features.
• Surface scope questions, track dependencies, and document tradeoff decisions.
• Define KPIs for features and measure post-launch performance.
• Test and QA features and AB tests through product and development lifecycle.
• Manage end-to-end backlog in JIRA and support SCRUM ceremonies.

Skills

Detail-oriented

Data-driven

Strong communication

SCRUM/Agile

QA/UAT testing

A/B testing

Cross-functional collaboration

Quantitative analysis

Tools

JIRA

Job description

• We’re excited to be looking for a Digital Product Specialist to join our team. Reporting to our Digital Product Manager, you’’ll work hands on keeping the digital product roadmap accurate, the backlog healthy, and new features rigorously tested from spec to launch
• This role sits at the intersection of execution and growth - comfortable independently handling well-defined product work, and building toward more ambiguous, higher-complexity problems with guidance. You’ll work daily with Engineering, Product Design, and Site Operations to ship high-quality customer experiences
• Maintain accuracy in the digital product roadmap, ensuring it reflects current priorities, statuses, and timelines
• Draft product briefs for new initiatives, outlining the “whys”, relationship to business goals, initial success metrics
• Draft technical tickets and PRDs to comprehensively document edge cases, back and front-end logic, and functional requirements
• Collaborate daily with developers, designers, and analysts on execution and delivery of new features
• Work with your manager and partner teams through the feature development process by surfacing scope questions early, tracking dependencies, and documenting tradeoff decisions so everyone is working from the same plan
• Recommend primary and secondary KPIs for new features and tests, then measure and report on post-launch performance against them
• Thoroughly test and QA features and AB tests as they go through the product and development lifecycle
• Manage end-to-end JIRA backlog activity translating business needs into user stories with clear acceptance criteria
• Maintain SCRUM ceremonies to achieve product roadmap timelines and goals
• Recommend and implement improvements to product operations workflows that make the team faster and more accurate (ie ticket templates, QA checklists, backlog hygiene etc)
• Resolve day-to-day blockers independently, and bring risks, scope changes, and decisions above your remit to your manager early

This role is ideal for someone who is detail-oriented, technically curious, and comfortable drawing insights from quantitative and qualitative dataExperience in QA and UAT testing and A/B testing methodology2+ years in product management or a closely adjacent function; APM, internship in product management, business analyst, QA or site ops paths all welcomeStrong verbal and written communication skills with the ability to communicate sophisticated technical topics in a clear and concise mannerProven technical proficiency and a track record of working closely with engineersExperience gathering business requirements and translating them into technical specificationsExperience working in SCRUM and Agile technical environmentsStrong quantitative skills - comfortable pulling insight from data to back assumptions and evaluate outcomes