Product Launch Operations Coordinator

Hollander; South Carolina; On-site; USD 65,000 - 95,000; Full time

Job summary

Hollander is seeking a Merchant Operations Assistant Manager in Rock Hill, SC to coordinate product commercialization projects from concept through launch. You will track timelines, assemble documentation, and escalate issues to the Merchandising Senior Director while partnering with cross-functional teams.

You will support ERP and related systems data setup, maintain launch checklists, and help ensure timely completions of milestones and deliverables.

Qualifications

• Bachelor's degree in business, supply chain, merchandising, product development, operations management, or related field or equivalent experience.
• At least 3 years in merchandising operations, commercialization, product development, supply chain, or related function.
• Experience leading cross-functional projects or multiple product launches in fast-paced environments.
• Working knowledge of ERP, PIM, and PLM processes.
• Strong project coordination, organizational, and time-management skills.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams).
• Excellent verbal, written, and interpersonal communication across all organizational levels.
• Ability to maintain confidentiality and exercise sound judgment.

Responsibilities

• Support launches and commercialization workstreams from concept to production readiness.
• Log requests, review submissions for completeness, and route issues.
• Maintain project timelines, milestones, and launch schedules.
• Coordinate activities with partners and escalate conflicts to leadership.
• Document decisions and follow up on deliverables and meetings.
• Update ERP product setup data and ensure master data accuracy and completeness.
• Maintain project files and reports for audits and continuity.

Skills

Project coordination

Time management

Analytical thinking

Communication

Confidentiality

Education

Bachelor's degree in Business Administration, Supply Chain Management, Merchandising, Product Development, Operations Management, or related field

Tools

ERP systems

PIM systems

PLM systems

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Microsoft Teams

Job description

Hollander is seeking a Merchant Operations Assistant Manager in Rock Hill, SC to coordinate product commercialization projects from concept through launch. You will track timelines, assemble documentation, and escalate issues to the Merchandising Senior Director while partnering with cross-functional teams.

You will support ERP and related systems data setup, maintain launch checklists, and help ensure timely completions of milestones and deliverables.