Product Internal Controls Manager - Small Business Lending

JP Morgan Chase; Columbus (OH); On-site; USD 110,000 - 160,000; Full time

Job summary

JPMorgan Chase is seeking a Product Internal Controls Analysis Manager within the Business Banking Small Business Lending (SBL) Product Internal Controls organization. This role leads a framework to assess risk and build integrated controls across product teams.

You will drive real-time control issue detection, root-cause analysis and remediation, while advancing automation of upstream processes with AI-powered monitoring. Technical literacy is a plus.

Qualifications

• 7+ years of financial services controls/risk experience
• Knowledge of control and risk management concepts
• Strong analytical and problem-solving skills
• Ability to influence stakeholders and make decisions
• Experience with process automation and AI-enabled monitoring
• Proficiency with Microsoft Office, Jira, and Confluence

Responsibilities

• Create a proactive risk and control culture via evaluation strategies.
• Collaborate with product teams to manage operational risks in the Small Business Lending organization.
• Identify risk, design controls, and monitor gaps.
• Lead end-to-end risk assessments and remediation efforts.
• Identify automation opportunities and drive monitoring improvements.
• Engage with regulators, legal, risk, audit and tech controls partners.
• Ensure controls for systemic processes function effectively.

Skills

Analytical skills

Risk management concepts

Root cause analysis

Decision making

Change management

Stakeholder influence

Autonomous work

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Jira

Confluence

Job description

JPMorgan Chase is seeking a Product Internal Controls Analysis Manager within the Business Banking Small Business Lending (SBL) Product Internal Controls organization. This role leads a framework to assess risk and build integrated controls across product teams.

You will drive real-time control issue detection, root-cause analysis and remediation, while advancing automation of upstream processes with AI-powered monitoring. Technical literacy is a plus.