Product Internal Controls Manager (Small Business Lending)

JP Morgan Chase; Columbus (OH); On-site; USD 95,000 - 140,000; Full time

Job summary

JP Morgan Chase in Columbus, OH seeks a Business Analysis Manager to lead and build an enhanced control framework for Small Business Lending Product Internal Controls. You will guide risk assessment, issue detection, root cause analysis, and remediation while focusing on automation of upstream processes.

The role requires experience in controls, risk management and collaboration with cross-functional partners to strengthen internal controls and regulatory compliance.

Qualifications

• 7 minimum years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred.
• Proficient knowledge of control and risk management concepts with ability to design, create, and evaluate a Risk & Control Self-Assessment with business partners.
• Problem solving / Analytical skills – solid critical thinking, attention to detail; synthesize data and draw conclusions.
• Ability to make subjective and informed decisions based upon output, influence stakeholders and justify decisions.
• Understand root cause and identify control gaps; develop timely and sustainable controls.
• Work autonomously to effect change in a fast-paced, results-driven environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) as well as Jira and Confluence

Responsibilities

• Create a proactive risk and control culture leveraging evaluation strategies and change management protocols.
• Collaborate with core product team for end-to-end management of operational risks within Small Business Lending and its support functions.
• Risk identification and dimensioning.
• Control design, implementation, and execution.
• Control gaps/break detection and resolutions.
• End-to-end continuous assessment of the operational risk environment to reduce financial loss, regulatory exposure, and reputational risk.
• Process enhancement recommendations.
• Identify automation opportunities and lead initiatives for automated monitoring outcomes.
• Engage with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions.
• Collaborate with technology partners to ensure technical controls support systemic processes are designed and functioning.

Skills

Years of experience

Risk & control knowledge

Analytical skills

Decision making

Root cause analysis

Autonomy

Microsoft Office / Jira / Confluence

Education

Bachelor’s degree or equivalent experience

Tools

Jira

Confluence

Job description

JP Morgan Chase in Columbus, OH seeks a Business Analysis Manager to lead and build an enhanced control framework for Small Business Lending Product Internal Controls. You will guide risk assessment, issue detection, root cause analysis, and remediation while focusing on automation of upstream processes.

The role requires experience in controls, risk management and collaboration with cross-functional partners to strengthen internal controls and regulatory compliance.