Product Installation Engineer - SPTS - 90% Travel. MA based

KLA-Belgium; Westwood (MA); On-site; USD 70,000 - 102,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(K) with company matching

Employee stock purchase program (ESPP)

Job summary

KLA is seeking engineers to lead tool installations and support at customer sites, ensuring production-ready systems and effective problem resolution.

Role includes mentoring junior engineers, preparing service reports, and extensive travel to customer sites worldwide. A background in semiconductor or related fields and willingness to travel are required.

Qualifications

• 3 years of experience in semiconductor or related field/ military service experience

Responsibilities

• Own installation of new tools at customer sites independently.
• Troubleshoot and repair complex system level problems during installations using standard procedures.
• Take full ownership of install administrative tasks such as preparations of field service reports and daily pass downs on installation progress.
• Assist junior engineers on site and provide technical guidance.
• Travel 80-90% domestically and internationally by commercial transportation to customer sites.

Job description

What You'll Do

In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise. Own installation of new tools at customer sites independently and only occasionally require guidance from managers. Follow all procedure and provide a consistent result within specified Cycle Times and exercise judgment within generally defined practices and policies. Achieve a predictable production ready. Troubleshoot and repair complex system level problem during installations using standard procedures, troubleshooting techniques and install BKMs to resolve system level problems which have multiple causes. Know when to escape and provide clear communication with all previous actions and data to get the help needed. Take full ownership of install administrative tasks such as preparations of field service reports and daily pass downs on Installation progress and non-conformances. Contribute to post-activity Quality Feedback Report. Obtain all necessary international travel documents and manage their personal lives to be ready to travel for extended periods. 80 - 90 % travel, domestic and internationally by commercial transportation to customer sites.

Assist junior engineers as necessary. Provide guidance and technical assistance at customer sites. Can develop basic POAs. Provide phone and on-site support for junior engineers 3 years of experience in semiconductor or related field/ military service experience.

Minimum Qualifications

• 3 years of experience in semiconductor or related field/ military service experience

About KLA

We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.

Total Rewards

Base Pay Range: $33.75 - $49.00 Per Hour. Primary Location: USA-MA-Westwood-KLA.

KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to:

• medical
• dental
• vision
• life
• and other voluntary benefits
• 401(K) including company matching
• employee stock purchase program (ESPP)
• student debt assistance
• tuition reimbursement program
• development and career growth opportunities and programs
• financial planning benefits
• wellness benefits including an employee assistance program (EAP)
• paid time off and paid company holidays
• family care and bonding leave

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

Use of AI Statement

At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.

Equal Opportunity Statement

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] or at [phone] to request accommodation. For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.

KLA is hiring talented engineers, physicists, data scientists and other problem-solvers all across the US. Do you have a passion for solving complex technical challenges?

KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [e-mail] to confirm the person you are communicating with is an employee.

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