Product Installation Engineer - Extensive 90% + Travel Required

KLA-Belgium; Chandler (AZ); On-site; USD 37,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K matching

Employee stock purchase program (ESPP)

Tuition reimbursement

Wellness benefits

Job summary

KLA in Chandler, AZ seeks an experienced installation engineer to deploy and qualify advanced semiconductor equipment at customer sites worldwide. You will diagnose issues, perform setup, alignment, calibration and verification, and coordinate with engineering and regional teams to ensure smooth transfer of ownership.

The role requires travel, strong problem-solving, and excellent communication. Minimum ASET degree or equivalent with hands-on capital equipment experience is required.

Qualifications

• Minimum degree or equivalent in supporting complex capital equipment for semiconductor industry.
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills.

Responsibilities

• Install and qualify advanced KLA systems at customer sites globally, ensuring installations are on schedule and meet quality standards.
• Diagnose, troubleshoot, and resolve technical issues during installation by identifying root causes and implementing effective solutions.
• Perform setup, alignment, calibration, and verification of highly complex semiconductor capital equipment.
• Collaborate across regions, engineering and customer teams to verify system performance and transfer tool ownership.
• Provide clear status updates to stakeholders and complete installation documentation on time.
• Secure warranty sign-off on newly installed tools.

Skills

Electronics knowledge

Optics

Mechanical systems

Electro-mechanical

Electro-optical

High-vacuum experience

Windows/Unix networking

Microsoft Office

Analytical skills

Problem solving

Cross-cultural communication

Travel readiness

Education

ASET minimum degree or equivalent

Tools

None

Job description

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale-faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology. Group/Division The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets - with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.

What You'll Do

In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.

• Selected candidate must be able to work 6 days/week, 10 hours/day
• Be the Face of KLA Technology at Our Customer Sites Worldwide

What You’ll Do:

• Install and qualify advanced KLA systems at customer sites globally, ensuring installations are completed on schedule and meet quality standards
• Diagnose, troubleshoot, and resolve technical issues during installation by identifying root causes and implementing effective solutions
• Perform setup, alignment, calibration, and verification of highly complex semiconductor capital equipment
• Collaborate cross-functional with KLA regions, engineering, and customer teams to verify system performance and transfer tool ownership
• Provide clear status updates to all stakeholders throughout the installation process
• Complete installation documentation and administrative requirements accurately and on time
• Secure warranty sign-off on newly installed tools

How You’ll Work:

• Operate independently while following documented procedures, exercising sound technical judgment within defined guidelines
• Work under guidance from managers and senior IEs, with increasing autonomy as experience grows
• Engage effectively in cross-cultural and cross-functional environments
• Extensive travel domestically and internationally to support customer installations worldwide

What You Bring (Qualifications):

• Strong knowledge of electronics, optics, mechanical, electro-mechanical, and electro-optical systems
• Experience with high-vacuum systems strongly preferred
• Comfort working with computer systems, operating systems, and networking (Windows, Unix, or similar environments)
• Proficient in Microsoft Office applications
• Excellent analytical, problem-solving, and troubleshooting abilities
• Strong verbal, written, and interpersonal communication skills
• Highly self-motivated, organized, and detail-oriented
• Able to work effectively across cultures, functions, and geographies
• Minimum Qualifications: ASET minimum degree or equivalent work experience in supporting complex capital equipment for the semiconductor industry is required.

About KLA

We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.

Total Rewards

Base Pay Range: $27.46 - $40.00 Per Hour

Primary Location: USA-AZ-Chandler-KLA

• KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed.

Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

Use of AI Statement

At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews - whether virtual or in person is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.

Equal Opportunity Statement

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.