Product Install Engineer (OR) - SWIFT - 90% Travel

KLA-Belgium; Chandler (AZ); On-site; USD 44,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K) with company matching

Employee stock purchase program (ESPP)

Job summary

KLA, a leader in electronic tools and analytics, seeks a service engineer to install and service advanced tools at customer sites. You will contribute to installation, troubleshooting, and post-activity reporting while engaging in ongoing training and travel.

The role emphasizes hands-on installations, problem solving with senior staff, and documenting progress. Candidates should have relevant education and be prepared for international travel and growth within the team.

Qualifications

• Typically requires a minimum of 2 years of related experience or equivalent education.
• Preferred ASET (Associate of Science in Electronics Technology) or higher.
• Bachelor degrees in engineering related areas are valued.

Responsibilities

• Install new tools at customer sites with guidance, completing installations within cycle times.
• Troubleshoot and repair basic system problems; seek Sr. engineers for complex issues.
• Prepare field service reports and daily progress notes; contribute to quality feedback.
• Obtain international travel documents and be ready to travel 60% domestically and internationally.
• Take training on related tools and seek opportunities with senior engineers.

Skills

Installation experience

Troubleshooting

Field service

Documentation

Education

ASET (Electronics Technology)

BS in Electrical Engineering

Job description

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.

Group/Division

The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.

What You'll Do

• 1. (Installation) Install new tools at customer sites with guidance and supervision as needed following all procedures and consistently complete installations within the required cycle times.
• Focus on mature tool installations and KLASE upgrade on 1-3 models.
• 2. (Tech Problem Solving) Evaluate, analyze, diagnose and troubleshoot technical equipment problems related to installation under guidance and supervision.
• Troubleshoot and repair basic system level problems, based on technical knowledge, education and training.
• Seek immediate help from Sr. Engineers and management when problems occur that may exceed knowledge, education and training.
• 3. (Reporting) Prepare field service reports and daily passdowns on installation progress and non-conformances under guidance and supervision. Contribute to post-activity Quality Feedback Report.
• Take ownership of administrative install tasks. (Passdown, install progress, non-conformances)
• 4. (Documentation/ Travel) Obtain all necessary international travel documents and manage their personal lives to be ready to travel for extended periods. Minimum 60% of travels domestically and internationally by commercial transportation to customer sites.
• 5. (Training) Take LKS training on related tools. Proactively seek out training opportunities with senior PIEs, tech supports and CSEs. Work with senior engineers to get the necessary support.

Minimum Qualifications

Typically requires a minimum of 2 years of related experience; or equivalent college degrees without experience; or equivalent work experience.

• Preferred ASET (Associate of Science in Electronics Technology), BS in Mechanical engineering, Electronics, or related area, BSEE (Bachelor of Science in Electrical Engineering), or BSEET (Bachelor of Science in Engineering Technology), HNC (Higher National Certificate) and HND (Higher National Diploma) in electrical/electronic engineering

About KLA

We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.

Total Rewards Base Pay Range

$31.78 - $47.00 Per Hour

Primary Location

USA-AZ-Chandler-KLA

Benefits

• medical
• dental
• vision
• life
• other voluntary benefits
• 401(K) including company matching
• employee stock purchase program (ESPP)
• student debt assistance
• tuition reimbursement program
• development and career growth opportunities and programs
• financial planning benefits
• wellness benefits including an employee assistance program (EAP)
• paid time off
• paid company holidays
• family care and bonding leave

Interns are eligible for some of the benefits listed.

Compliance

We are committed to complying with all applicable federal and state minimum wage requirements where applicable.

If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

Use of AI Statement

At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.

Equal Opportunity Statement

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] or at [phone] to request accommodation.

For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.

Recruitment Policy

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Additional Information

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [e-mail] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.