Product & Field Engineer

ThyssenKrupp Presta AG; Danville (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Company Tuition Reimbursement Package

401K Match

Competitive wage

Comprehensive medical plans

Gym Membership Reimbursement

Job summary

A leading global engineering company is seeking a Product & Field Engineer in Danville, Illinois. The role involves acting as a technical liaison between clients and production plants, ensuring product feasibility, and resolving quality issues. Candidates must have a Bachelor's degree in Engineering and at least 5 years of experience in product engineering. Knowledge of crankshafts and strong problem-solving skills are essential. This position offers a competitive salary and an outstanding benefits package including tuition reimbursement and paid time off.

Qualifications

• 5+ years of experience in product engineering required.
• Experience in lean production and TPM preferred.

Responsibilities

• Act as the first point of contact for clients.
• Investigate field failures and damaged parts.
• Oversee technical assessments for customer quotes.
• Develop product drawings and maintain documentation.

Skills

Knowledge of crankshaft and connection rod process

Excellent communication skills

Strong problem-solving ability

Ability to multitask

Proficient in Microsoft Office

Education

Bachelor's Degree in Engineering

Six Sigma Certifications Preferred

Job description

Overview

thyssenkrupp integrated its Forging & Machining and Undercarriage businesses to start the new business unit Forged Technologies. With roughly 7,000 employees at 18 production sites in seven different countries, thyssenkrupp Forged Technologies has sales of over one billion euros and operates over 50 forging press lines and more than 150 machining and assembly lines in seven countries. The product portfolio includes undercarriage systems for heavy machinery as well as crankshafts, connecting rods, pistons, chassis products, transmission systems and rotor shafts for the automotive industry.

The Product & Field Engineer acts as the primary technical liaison between thyssenkrupp Forged Tech our clients, and our various production plants worldwide. This role merges the responsibilities of a Resident Engineer (client-facing) with those of a Product Engineer (technical support for machining and forging Danville). The goal is to ensure product feasibility, resolve quality issues in the field, and support all plants with technical expertise regarding crankshaft and connecting rod processes.

Responsibilities

• Customer & Plant Liaison: Act as the first point of contact for the clients and a technical resource for all plants regarding quality, logistics, and product/process engineering.
• Product Support & Investigation: Investigate field failures and damaged parts at warehouses across USA.
• Design for Manufacturing: Work with Process Engineering to ensure production is feasible. Support cost-savings ideas based on the studies for design changes to optimize the process, keeping the product requirements.
• Project Management: Oversee technical assessments for customer quotes through the APQP process and manage timelines for new product launches or design changes.
• Meetings & Communication: Attend daily meetings with the customer and internal teams to discuss quality investigations, Six Sigma projects, new product development (including packaging Danville) and test results.
• Hands-on Investigation: Physically examine damaged parts in the plants and warehouses. Conduct root cause analysis on field failures reported by the customer.
• Technical Documentation: Develop product drawings, record meeting notes, and maintain the "Resident Engineer Report" to keep all sides up to date.
• Simulation & Testing: Support virtual analyses of fatigue tests (Torsion and bending) and crankshaft balancing to ensure compliance with customer specifications.
• Ensures both the client and the company are up to date on important projects and issues
• Identifies issues and takes appropriate action to provide solutions to the client in a timely manner
• Appropriately manages the transfer of information from company to client and vice versa

Education / Certifications / Experience

• Education/Credentials/Certifications
  • Bachelor’s Degree in Engineering
  • Six Sigma Certifications Preferred
• Length of Experience
  • At least 5 years of experience in product engineering
  • Experience in improvement with competencies in lean production, Six Sigma, and TPM preferred

Knowledge, Skills & Abilities

• Knowledgeable in production and product engineering
• Knowledge of crankshaft and connection rod process
• Excellent organizational skills
• Excellent communication skills, both written and oral
• Strong problem-solving ability
• Strong mathematical ability
• Ability to manipulate a hoist and hook
• Great attention to detail
• Ability to gain insight into other’s thoughts and reactions
• Ability to cope with changes
• Ability to multitask
• Ability to travel frequently
• Ability to maintain confidentiality and discretion
• Proficient in Microsoft Office

The [above] is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

We offer an outstanding Benefits Package that includes:

• Company Tuition Reimbursement Package. Quarterly Bonus Program.
• 401K Match
• 120 hours of Paid Time Off after completion of Probation Period.
• Competitive wage with a Skill Pay Program that includes a work service credit on relative education and experience.
• Comprehensive medical plans with flexible cost options ranging from $4.62 to $57.62 a week. We also have a Preventative Healthcare and Medical Program with additional premium discount on medical insurance premiums.
• Dental plans ranging from $0.48 to $4.15 a week.
• Vision Plans ranging from $0.35 to $3.69 a week.
• Company Paid Life, AD&D, Short Term Disability, & Long Term Disability.
• 11 paid Holidays.
• Exclusive free medical services through our partnership with Everside Healthcare for employees and their dependents 3+ years of age.
• Gym Membership Reimbursement.
• This position offers a car allowance