Product & Field Engineer

thyssenkrupp; Danville (IL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Company Tuition Reimbursement Package

401K Match

120 hours of Paid Time Off

Competitive wage with Skill Pay Program

Comprehensive medical plans

Gym Membership Reimbursement

Vision plans

Life/AD&D/Disability insurance

11 paid Holidays

Gym Membership Reimbursement

Car allowance

Job summary

A global engineering company in Danville seeks a Product & Field Engineer to act as the primary technical liaison with clients and provide product support. Responsibilities include investigating field failures, ensuring production feasibility, managing customer quotes, and maintaining technical documentation. Candidates should have a Bachelor's Degree in Engineering and at least 5 years in product engineering. The role offers a competitive salary and extensive benefits.

Qualifications

• At least 5 years of experience in product engineering.
• Experience in improvement with competencies in lean production, Six Sigma, and TPM preferred.
• Six Sigma certification preferred and experience with lean/ TPM beneficial.
• Strong communication and organizational skills required.
• Experience with crankshaft and connecting rod processes is a plus.

Responsibilities

• Act as the primary technical liaison between the company and clients.
• Investigate field failures and damaged parts at warehouses.
• Work with Process Engineering to ensure production feasibility.
• Manage technical assessments for customer quotes and timelines.
• Attend daily meetings with customers and internal teams.

Skills

Knowledgeable in production and product engineering

Excellent organizational skills

Excellent communication skills

Strong problem-solving ability

Proficient in Microsoft Office

Ability to travel frequently

Microsoft Office

Travel ability

Education

Bachelor’s Degree in Engineering

Six Sigma Certifications Preferred

Tools

APQP process

Job description

Overview

The Product & Field Engineer acts as the primary technical liaison between thyssenkrupp Forged Tech, our clients, and our various production plants worldwide. This role merges the responsibilities of a Resident Engineer (client-facing) with those of a Product Engineer (technical support for machining and forging Danville). The goal is to ensure product feasibility, resolve quality issues in the field, and support all plants with technical expertise regarding crankshaft and connecting rod processes.

Responsibilities

• Customer & Plant Liaison: Act as the first point of contact for the clients and a technical resource for all plants regarding quality, logistics, and product/process engineering.
• Product Support & Investigation: Investigate field failures and damaged parts at warehouses across USA.
• Design for Manufacturing: Work with Process Engineering to ensure production is feasible. Support cost-savings ideas based on the studies for design changes to optimize the process, keeping the product requirements.
• Project Management: Oversee technical assessments for customer quotes through the APQP process and manage timelines for new product launches or design changes.
• Meetings & Communication: Attend daily meetings with the customer and internal teams to discuss quality investigations, Six Sigma projects, new product development (including packaging Danville) and test results.
• Hands-on Investigation: Physically examine damaged parts in the plants and warehouses. Conduct root cause analysis on field failures reported by the customer.
• Technical Documentation: Develop product drawings, record meeting notes, and maintain the "Resident Engineer Report" to keep all sides up to date.
• Simulation & Testing: Support virtual analyses of fatigue tests (Torsion and bending) and crankshaft balancing to ensure compliance with customer specifications.
• Ensures both the client and the company are up to date on important projects and issues.
• Identifies issues and takes appropriate action to provide solutions to the client in a timely manner.
• Appropriately manages the transfer of information from company to client and vice versa.

Your profile

• Education/Credentials/Certifications
• Bachelor’s Degree in Engineering
• Six Sigma Certifications Preferred
• Length of Experience
• At least 5 years of experience in product engineering
• Experience in improvement with competencies in lean production, Six Sigma, and TPM preferred
• Knowledge, Skills, & Abilities
• Knowledgeable in production and product engineering
• Knowledge of crankshaft and connection rod process
• Excellent organizational skills
• Excellent communication skills, both written and oral
• Strong problem-solving ability
• Strong mathematical ability
• Ability to manipulate a hoist and hook
• Great attention to detail
• Ability to gain insight into other’s thoughts and reactions
• Ability to cope with changes
• Ability to multitask
• Ability to travel frequently
• Ability to maintain confidentiality and discretion
• Proficient in Microsoft Office

Benefits

• Company Tuition Reimbursement Package. Quarterly Bonus Program.
• 401K Match
• 120 hours of Paid Time Off after completion of Probation Period.
• Competitive wage with a Skill Pay Program that includes a work service credit on relative education and experience.
• Comprehensive medical plans with flexible cost options ranging from $4.62 to $57.62 a week. We also have a Preventative Healthcare and Medical Program with additional premium discount on medical insurance premiums.
• Dental plans ranging from $0.48 to $4.15 a week.
• Vision Plans ranging from $0.35 to $3.69 a week.
• Company Paid Life, AD&D, Short Term Disability, & Long Term Disability.
• 11 paid Holidays.
• Exclusive free medical services through our partnership with Everside Healthcare for employees and their dependents 3+ years of age.
• Gym Membership Reimbursement.
• This position offers a car allowance

Company

thyssenkrupp integrated its Forging & Machining and Undercarriage businesses to start the new business unit Forged Technologies. With roughly 7,000 employees at 18 production sites in seven different countries, thyssenkrupp Forged Technologies has sales of over one billion euros and operates over 50 forging press lines and more than 150 machining and assembly lines in seven countries. The product portfolio includes undercarriage systems for heavy machinery as well as crankshafts, connecting rods, pistons, chassis products, transmission systems and rotor shafts for the automotive industry.

Contact

We only accept online applications submitted through the 'Apply Now' button on this job posting. You can find all current job openings on our career site at: https://jobs.thyssenkrupp.com/en

Thank you for your interest in joining our team!

Notices:

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