Product Expert & Customer Experience Specialist

Macy's; Montclair (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Eight paid holidays

Job summary

Macy's is looking for a Vendor Paid Merchandise Selling Support Colleague to assist customers in selecting products and maintain selling floor standards. This role focuses on product expertise for a vendor and delivering a memorable shopping experience.

Full-time team members typically work 30+ hours per week, with benefits including health coverage, 401(k) match, paid time off, and holiday pay. Wear a positive, collaborative attitude and support sales initiatives.

Qualifications

• Excellent customer service skills.
• Strong merchandising abilities.
• Clear communication with customers and management.

Responsibilities

• Make the customer the top priority.
• Educate customers on products to drive sales.
• Maintain selling floor by ensuring sizes/colors/styles are available.
• Keep fitting rooms ready and merchandise organized.
• Support events and promotions to drive business.
• Communicate with vendors and managers for sales support.
• Follow safety and security policies.

Skills

Exceptional customer service

Merchandising skills

Effective communication

Basic math

Calculator use

Independent work

Multitasking

Team collaboration

Energetic attitude

Vision and creativity

Flexible scheduling

Job description

Macy's is looking for a Vendor Paid Merchandise Selling Support Colleague to assist customers in selecting products and maintain selling floor standards. This role focuses on product expertise for a vendor and delivering a memorable shopping experience.

Full-time team members typically work 30+ hours per week, with benefits including health coverage, 401(k) match, paid time off, and holiday pay. Wear a positive, collaborative attitude and support sales initiatives.