Customer-First Retail Sales & Merchandising Pro

Macy's; Virginia (MN); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Vendor Paid Merchandise Selling Support Colleague to assist customers, apply product knowledge, and maintain selling floor presentation for brand/vendor collaborations. Full- and part-time hours are available, with 30+ hours for full-time and 12-24 hours for part-time per week.

Hours vary by business needs and availability. The role emphasizes delivering a memorable customer experience, supporting sales, and maintaining a neat, organized store environment with strong teamwork

Qualifications

• Exceptional customer service skills.
• Strong merchandising skills.
• Ability to effectively communicate and present information to customers, peers and all levels of management.

Responsibilities

• Make the customer the top priority.
• Leverage product knowledge to educate and assist the customer in making the best choice.
• Assist with maintaining and recovering the selling floor, ensuring all sizes, colors and styles are available.
• Ensure appropriate selling floor presentation by promoting events and merchandise assortments.
• Ensure fitting rooms are customer-ready by clearing merchandise and returning it to the selling floor area.

Skills

Exceptional customer service

Merchandising skills

Effective communication

Basic math

Calculator proficiency

Independent work

Multitasking

Team player

Energetic and positive attitude

Vision and creativity

Flexible scheduling

Job description

Macy's is seeking a Vendor Paid Merchandise Selling Support Colleague to assist customers, apply product knowledge, and maintain selling floor presentation for brand/vendor collaborations. Full- and part-time hours are available, with 30+ hours for full-time and 12-24 hours for part-time per week.

Hours vary by business needs and availability. The role emphasizes delivering a memorable customer experience, supporting sales, and maintaining a neat, organized store environment with strong teamwork