Product Engineer: Reverse Logistics & AI-Driven Ops

Redo; Draper (UT); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

On-site gym

Flexible PTO

Weekly lunches

HSA contributions

Monthly shopping allowance

Babysitting perk reimbursement

Office near trails

Fully stocked break room

Job summary

Redo is hiring a Product Engineer for Reverse Logistics in Draper, UT. You will build and run the Product Operations OS, turning signals from feedback into prioritized work and shipping improvements end-to-end.

You'll automate feedback pathways, work with AI tooling, and partner with product, engineering, and design to keep discovery and delivery aligned. This is a hands-on, on-site role in a fast-growing e-commerce team.

Qualifications

• BS in Computer Science or a related field, or equivalent experience.
• 0–3 years of professional software engineering experience, including internships and serious side projects.
• Comfortable writing production code, working with APIs, and debugging your own systems.
• Hands-on experience building with LLMs, automation, internal tools, or product workflows.
• Strong product instincts; able to understand customer problems and turn them into simple, useful solutions.
• Clear writer and communicator who can explain technical tradeoffs and work effectively with product, design, and engineering.
• Self-directed and resourceful; wants to own something from start to finish and be measured on the result.

Responsibilities

• Build and run the Product Operations operating system for Reverse Logistics.
• Turn customer feedback, product data, and team input into clear priorities and decisions.
• Automate the path from feedback to decision: pull signals out of support tickets, calls, and product data, group them, and put the result in front of the team without anyone assembling it by hand.
• Write and ship code against that feedback, starting with the small fixes and quality-of-life changes and growing from there.
• Use AI tooling across the whole loop, from research and analysis to prototypes and production changes, and raise the bar for how the rest of the team uses it.
• Partner with product, engineering, and design to keep discovery, planning, and delivery aligned.
• Establish lightweight processes for roadmap planning, team rituals, decision-making, and launch readiness.
• Track and communicate the measures that show whether the product is improving for merchants and shoppers.
• Surface risks, dependencies, and open decisions early so teams can move quickly.
• Create feedback loops that help the team learn from shipped improvements and continuously improve how Product Operations works.

Skills

Software engineering

LLMs

Automation

Product instincts

Clear writer/communicator

Self-directed

Education

BS in Computer Science or related field

Tools

TypeScript

Node.js

React

AWS

Job description

Redo is hiring a Product Engineer for Reverse Logistics in Draper, UT. You will build and run the Product Operations OS, turning signals from feedback into prioritized work and shipping improvements end-to-end.

You'll automate feedback pathways, work with AI tooling, and partner with product, engineering, and design to keep discovery and delivery aligned. This is a hands-on, on-site role in a fast-growing e-commerce team.