Reverse Logistics Product Engineer — Automate, Improve, Ship

Cervin Ventures; Draper (UT); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

On-site gym

Flexible PTO

Company holidays

Perks for ecommerce purchases

HSA contributions

Weekly lunches

Babysitting perk

Office near trails

Equal opportunity employer

Job summary

Redo is hiring a Product Engineer for Reverse Logistics in Draper, UT. You will design and run the Product Operations system that translates messy customer feedback and data into clear priorities, and you’ll implement the changes with production code.

You’ll deploy AI tooling across discovery, analysis, and delivery, shipping fixes that improve merchant and shopper experiences, while collaborating with product, engineering, and design to align roadmaps and launches.

Qualifications

• BS in Computer Science or a related field, or equivalent experience.
• 0–3 years of professional software engineering experience, including internships and serious side projects.
• Comfortable writing production code, working with APIs, and debugging your own systems.
• Hands-on experience building with LLMs, automation, internal tools, or product workflows, and a habit of reaching for them before doing work by hand.
• Strong product instincts; able to understand customer problems and turn them into simple, useful solutions.
• Clear writer and communicator who can explain technical tradeoffs and work effectively with product, design, and engineering.
• Self-directed and resourceful; wants to own something from start to finish and be measured on the result.

Responsibilities

• Build and run the Product Operations operating system for Reverse Logistics.
• Turn customer feedback, product data, and team input into clear priorities and decisions.
• Automate the path from feedback to decision: pull signals out of support tickets, calls, and product data, group them, and put the result in front of the team without anyone assembling it by hand.
• Write and ship code against that feedback, starting with the small fixes and quality-of-life changes and growing from there.
• Use AI tooling across the whole loop, from research and analysis to prototypes and production changes, and raise the bar for how the rest of the team uses it.
• Partner with product, engineering, and design to keep discovery , planning, and delivery aligned.
• Establish lightweight processes for roadmap planning, team rituals, decision-making, and launch readiness.
• Track and communicate the measures that show whether the product is improving for merchants and shoppers.
• Surface risks, dependencies, and open decisions early so teams can move quickly.
• Create feedback loops that help the team learn from shipped improvements and continuously improve how Product Operations works.

Skills

Software engineering

LLMs

Automation

APIs

Education

BS in CS or related field

Tools

TypeScript

Node.js

React

AWS

Job description

Redo is hiring a Product Engineer for Reverse Logistics in Draper, UT. You will design and run the Product Operations system that translates messy customer feedback and data into clear priorities, and you’ll implement the changes with production code.

You’ll deploy AI tooling across discovery, analysis, and delivery, shipping fixes that improve merchant and shopper experiences, while collaborating with product, engineering, and design to align roadmaps and launches.