Product Engineer: End-to-End UX & Frontend

Casco; San Francisco, Northern (CA, KY); Hybrid; USD 140,000 - 210,000; Full time

Benefits offered by this job

Equity

Ownership of product experience

Direct customer access

Learning budget

Smart colleagues

Job summary

Casco is seeking a Product Engineer to shape the customer experience across the entire journey—from contract signing and onboarding to activation, channel setup, and security communications within the Casco console. You will translate ambiguous problems into thoughtful product experiences and ship features in collaboration with customers, founders, security experts, and engineers.

You will own customer journeys end to end, design across surfaces, and turn needs into product decisions through

Qualifications

• Strong product sense and ability to map customer problems to solutions.
• Excellent UX understanding including information architecture and content.
• Substantial frontend experience with modern web apps using TypeScript and React.
• Ability to connect touchpoints across the customer lifecycle.
• Demonstrated ownership and ability to ship measurable product outcomes.
• Clear communication through writing, prototypes, and stakeholder discussions.
• Attention to detail in interaction patterns, states, and copy.

Responsibilities

• Own customer journeys end to end from contract through onboarding and renewal.
• Design across surfaces including email, Slack/Teams, channels, setup flows, notifications, and console.

Skills

Frontend TS/React

Product sense

UX instincts

Customer experience

End-to-end thinking

Ownership

Communication

Security awareness (product)

Job description

Casco is seeking a Product Engineer to shape the customer experience across the entire journey—from contract signing and onboarding to activation, channel setup, and security communications within the Casco console. You will translate ambiguous problems into thoughtful product experiences and ship features in collaboration with customers, founders, security experts, and engineers.

You will own customer journeys end to end, design across surfaces, and turn needs into product decisions through