Product Education & Guest Experience Specialist

Lululemon Athletica; California (MO); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development courses

Job summary

lululemon seeks an Educator to deliver exemplary guest service, share product education, and embody our community culture. You will engage guests, understand needs, and guide them through purchases and returns while promoting omnichannel experiences.

This role emphasizes inclusivity, teamwork, and personal accountability on a luxury store floor. Candidates must be able to work flexible hours, including evenings and weekends, and be willing to move throughout the store and assist with merchandise

Qualifications

• Delivers world-class guest service and education on products.
• Supports store operations and teamwork.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Interact with guests to ensure a great experience while respecting their time.
• Assess guest needs to provide customized purchase and return solutions.
• Provide technical product education and articulate product value to guests.
• Support omnichannel programs (buy online/pickup in store, phone sales, ship from store).
• Move dynamically on the floor to engage guests and address store needs.
• Address guest feedback with store leadership to improve service.

Skills

Guest Experience

Teamwork

Integrity

Inclusion

Personal Responsibility

Self-Awareness

Enthusiasm

Education

High school diploma or equivalent

Job description

lululemon seeks an Educator to deliver exemplary guest service, share product education, and embody our community culture. You will engage guests, understand needs, and guide them through purchases and returns while promoting omnichannel experiences.

This role emphasizes inclusivity, teamwork, and personal accountability on a luxury store floor. Candidates must be able to work flexible hours, including evenings and weekends, and be willing to move throughout the store and assist with merchandise