Product Designer, Vice President - Legal Tech

JPMorganChase; Columbus (OH); On-site; USD 143,000 - 205,000; Full time

Benefits offered by this job

Health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase seeks a Lead Legal Tech UX, an Experience Design Vice President, to shape inclusive, customer-first experiences in complex legal tech products. This onsite Columbus, OH role blends end-to-end design leadership with cross-functional collaboration and data-informed decisions.

You will translate business goals into concepts and prototypes, mentor designers, promote inclusive design, and drive solutions across platforms.

Qualifications

• 5+ years of experience in user experience design or adjacent roles.
• User-centric design approach with rapid testing and iteration, ideally with AI-supported prototyping.
• Ability to create visual representations of user journeys including storyboarding and wireframes.
• Ability to manage multiple priorities and meet strict deadlines in a fast-paced environment.
• Experience applying inclusive design and accessibility guidelines with diverse perspectives.

Responsibilities

• Create and execute design strategies for complex projects aligning business objectives with user needs across multiple product areas.
• Diagram service flows and product features; communicate concepts and prototype interactions for key touchpoints.
• Mentor junior designers and foster a culture of inclusion and accessibility.
• Partner with cross-functional teams to embed UX into product development and deliver seamless customer-centric solutions.
• Analyze market trends and user research to guide design decisions across platforms.

Skills

UX design

Storyboarding

Wireframes

Prototypes

Stakeholder communication

Inclusive design

AI prototyping tools

Tools

AI prototyping tools

Job description

Lead Legal Tech UX for JPMorgan Chase as an Experience Design Vice President, shaping user experiences that are inclusive, accessible, and customer-first. This onsite role in Columbus, OH brings together end-to-end design leadership, cross-functional collaboration, and data-informed decision making across complex legal technology products and services.

As you drive strategy for your domain, you will translate business objectives and user needs into design concepts, prototypes, and service flow thinking. You will also mentor junior designers, model inclusive design practices, and help teams build experiences that support diverse perspectives and abilities.

Responsibilities

• Create and execute design strategies for complex projects, ensuring alignment between business objectives and user needs across multiple product areas
• Diagram service flows and product features, and communicate design concepts and prototype interactions for critical user touchpoints while leading end-to-end design initiatives within a domain
• Role-model inclusive design practices and accessibility guidelines, mentor junior designers, and foster a culture of diversity and inclusion
• Partner with cross-functional teams to embed user experience design into product development processes and deliver seamless, customer-centric solutions
• Analyze market trends, incorporate user research feedback, and use data insights to guide design decisions and improve experiences across platforms and channels

Requirements

• 5+ years of experience (or equivalent expertise) in user experience design or adjacent roles
• User-centric design approach that includes rapid testing and iteration, ideally with AI-supported prototyping tools
• Demonstrated ability to create visual representations of user journeys, including storyboarding, wireframes, and prototypes
• Proven capability to manage multiple priorities and deliver on rigorous deadlines in a fast-paced, dynamic environment
• Experience applying inclusive design and accessibility guidelines, with an ability to incorporate diverse perspectives and abilities into solutions
• Track record of developing experiences that meet or exceed initial product or experience proposals, including transformational innovation strategies and “north star” representations to support customer-centric decision-making
• Ability to advocate for UX and communicate effectively with diverse stakeholders across different organizational levels

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching

About the Team

Corporate Functions professionals span finance and risk to human resources and marketing. These teams help ensure JPMorgan Chase sets businesses, clients, customers, and employees up for success.

Compensation: USD 142,500 - 205,000 per year. Location: Columbus, OH (onsite). Minimum Experience: 5 years.