Product Delivery Senior Associate, Card Installments UAT

JPMorgan Chase; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorgan Chase in New York is seeking a Product Delivery Associate to execute UAT and manage defects across Card Installments initiatives. You will define test scope from requirements, create test cases, and report testing status to stakeholders throughout the delivery lifecycle.

The role requires collaboration with product owners, developers, and analysts to ensure releases meet business needs and quality standards, with emphasis on clarity and structured communication.

Qualifications

• Bachelor’s degree in computer science, related field or equivalent experience.
• 3+ years of quality assurance or user acceptance testing with hands-on test execution.
• Experience designing and executing functional and regression tests.
• Experience with bug/defect tracking tools (Jira, HP ALM/QC).
• Ability to manage multiple assignments and meet delivery timelines.

Responsibilities

• Support testing lead in planning and executing application testing across programs.
• Review requirements to define test scope and effort for initiatives.
• Create and execute functional and regression test cases and scripts.
• Document defects with steps and evidence; participate in triage discussions.
• Track test progress, defects, and risks; report to stakeholders regularly.
• Coordinate testing activities with product owners and developers.
• Identify dependencies and contribute to improved testing efficiency; support automation opportunities.

Skills

QA testing

Defect management

Test execution

Documentation

Communication

Education

Bachelor's degree in computer science

Tools

Jira

HP ALM/QC

Postman

Rest Assured

Job description

Help deliver reliable, customer-ready experiences by strengthening how we test and validate product changes. In this role, you will partner across product and technology teams to execute user acceptance testing, manage defects, and share clear testing status. You will bring structure, curiosity, and attention to detail to ensure changes meet business requirements and quality standards.

Job summary

As a Product Delivery Associate in the Card Installments user acceptance testing team, you execute testing activities across multiple initiatives to help ensure releases meet business requirements and quality expectations. You define test scope and coverage from requirements, execute test cases, manage and triage defects, and provide clear reporting to stakeholders throughout the delivery lifecycle.

Job responsibilities

• Support the testing lead in planning and executing application testing across complex, technology-driven programs and agile delivery teams
• Review business requirements to define test scope, test coverage, and level of effort for assigned initiatives
• Create, maintain, and execute functional and regression test cases and test scripts
• Document defects with clear reproduction steps and supporting evidence, and participate in defect triage and prioritization discussions
• Track test execution progress, defect status, and key risks, and communicate updates to stakeholders on a regular cadence
• Partner with product owners, developers, analysts, and distributed team members to coordinate testing activities and resolve testing blockers
• Identify testing dependencies and contribute to plans that improve the team's ability to execute testing efficiently over time
• Support automation efforts by collaborating on opportunities to automate repeatable test scenarios where appropriate

Required qualifications, capabilities and skills

• Bachelor's degree in computer science, a related field of study, or equivalent relevant experience
• 3+ years of experience in quality assurance or user acceptance testing, including hands-on test execution and defect management
• Experience designing and executing functional and regression test plans, test cases, and test scripts
• Experience using bug/defect tracking tools (e.g., Jira, HP ALM/QC, or equivalent)
• Experience following defined testing processes, procedures, and metrics
• Ability to manage multiple assignments, prioritize work, and meet delivery timelines
• Ability to analyze detailed requirements, document questions and gaps, and drive timely clarification with partners
• Written and verbal communication skills to deliver clear, structured status updates and testing outcomes to stakeholders

Preferred qualifications, capabilities and skills

• Experience with test automation concepts, frameworks, and tools (e.g., Selenium, Cucumber, Java)
• Experience with API testing and/or API test automation tools (e.g., Rest Assured, SoapUI, Postman)
• Experience working in agile delivery environments, including participation in ceremonies and iterative release cycles
• Demonstrated problem-solving skills to identify root causes, assess impact, and recommend practical testing approaches
• Ability to adapt to changing priorities while maintaining organization and delivery discipline

Additional Information

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance, so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hire.