Product Coordinator - West Elm

West Elm; New York (NY); On-site; USD 50,000 - 54,000; Full time

Benefits offered by this job

Generous discount on all Williams-Sonoma, Inc. brands

401(k) plan and investment opportunities

Paid vacations and holidays

Health, dental, and vision insurance

Tax-free commuter benefits

Wellness program for overall health

Job summary

West Elm is seeking a Product Coordinator to manage product handling duties at our New York corporate office. Responsibilities include receiving, stocking, and processing samples while maintaining a clean and safe work environment.

The ideal candidate will have at least 1–3 years of experience in a warehouse or customer service role and demonstrate a strong attention to detail. Competitive pay at $25/hr along with benefits is offered.

Qualifications

• 1–3 years experience in a warehouse, retail, or customer service role.
• Basic math skills and working knowledge of basic PC use including e‑mail and Microsoft Word.
• Ability to lift 70 lbs.

Responsibilities

• Receive product and document receipt accurately.
• Assist with picking, packing, and delivery of items.
• Maintain a clean and safe work area.

Skills

Attention to detail

Communication skills

Teamwork ability

Education

High School Diploma

Associate degree preferred

Job description

About the Facilities Team

The Product Management team is an integral part of the core processes at our corporate locations. As part of the product management team you will be responsible for the handling, management, and allocations of product and samples between our corporate locations. The Product management team works closely with partners in all brands to drive this effort.

Job Description

You will perform functions including but not limited to receiving, stocking, picking, cataloging, and returns processing of samples between our warehouse and corporate offices. This role is based out of our corporate office in San Francisco.

Overview of the Product Coordinator Role

Receive product as delivered daily via Black Truck, or other; document receipt of product. Open products, dispose of packing materials as directed. Assist in the documentation process of all products including e‑mail or phone notification to recipients regarding product arrival.

Responsibilities

• Bar‑code each item and verify accurate computer entry
• Scan location code, unit code, or item bar‑code prior to placing on shelf or upon receipt of returned items
• Update all files daily for accurate tracking of information
• Assist with picking and packing items for delivery
• Assist with package recovery and client problem solving as directed or needed
• Assist Photo Coordinators with pull lists and changes as needed for photo process
• Keep warehouse/work area safe and clean according to general warehousing practices and OSHA requirements
• Assist with loading/unloading trucks and delivery of product as needed
• Assist with re‑ordering supplies as needed
• Assist with special product projects, and other projects as requested by Product and/or Warehouse Manager
• Operate a computer and communicate via telephone
• Use of system generated reports for analysis and reconciliation of inventory‑related conditions
• Transport materials and equipment and lift, move, and carry objects up to 70 pounds on a limited basis

Criteria

• High School Diploma required, Associate degree preferred
• 1–3 years experience in a warehouse, retail, or customer service role
• Well‑organized, high attention to detail, deadline‑oriented
• Excellent written and verbal communication skills
• Professional demeanor and ability to interact at the executive level
• High level of energy, enthusiasm and motivation to make the company successful
• Demonstrated teamwork ability
• Ability to lift 70 lbs
• Basic math skills
• Working knowledge of basic PC use including e‑mail and Microsoft Word

Benefits

• A generous discount on all Williams‑Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays, and time off to volunteer
• Health benefits, dental and vision insurance, including same‑sex domestic partner benefits
• Tax‑free commuter benefits
• A wellness program that supports your physical, financial and emotional health

Your Journey in Continued Learning

• In‑person and online learning opportunities through WSI University
• Cross‑brand and cross‑function career opportunities
• Resources for self‑development
• Advisor (Mentor) program
• Career development workshops and learning programs
• Speaker series

Equal Opportunity

WSI will not now or in the future commence an immigration case or sponsor an individual for this position.

This role is not eligible for relocation assistance.

Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

The expected starting pay rate for this position is $25/hr. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job‑related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.