Product Content Ops Lead (PIM/DAM)

Portfolio Creative; Columbus (OH); On-site; USD 26,000 - 43,000; Full time

Job summary

Portfolio Creative in Columbus, OH is seeking a Product Content Operations Analyst for a 6-month, onsite W2 contract. The role focuses on auditing, enriching, and governing product content across DAM, PIM, and web platforms to ensure accuracy and consistency.

You will collaborate with Marketing, Product Management, and global teams to establish scalable workflows, governance, and AI-enabled automation for content operations.

Qualifications

• 5-7 years of experience in product content operations, digital commerce, DAM, PIM, web content operations, or related disciplines.
• Bachelor's degree in Marketing, Business, Information Systems, Digital Commerce, or related field, or equivalent professional experience.
• Hands-on experience with DAM, PIM, and/or Content Management System (CMS) platforms, including product data, digital assets, metadata, and content publishing.
• Strong understanding of product taxonomy, metadata standards, digital asset governance, product data enrichment, and content lifecycle management.
• Experience leading complex, cross-functional content or data initiatives, including governance processes and quality improvements.
• Strong analytical skills to audit and improve large product datasets and content repositories.
• Experience using AI and automation tools for content classification, enrichment, QA, or workflow optimization.
• Strong project management, organizational, and communication skills.

Responsibilities

• Audit product content across DAM, PIM, and web platforms to identify and resolve missing, outdated, duplicate, incomplete, or inaccurate information.
• Improve digital asset governance by standardizing metadata, tagging, classification, naming conventions, asset lifecycle management, and retirement processes.
• Enhance PIM data quality by correcting inconsistencies, eliminating duplicate records, and standardizing product attributes, descriptions, and supporting content.
• Review and optimize published website content to ensure product information is accurate, current, complete, and aligned with approved messaging and source systems.
• Coordinate content creation, enrichment, review, approval, and publication with Product Management, Marketing, Digital Experience, regional teams, and subject matter experts.
• Develop and document scalable content governance standards and workflows connecting product lifecycle stages with DAM, PIM, and web publishing processes.
• Use AI and automation tools to support content analysis, classification, metadata generation, product data enrichment, quality assurance, and gap identification.
• Build reporting and performance metrics to monitor content quality, audit progress, remediation efforts, data completeness, and ongoing operational performance.
• Drive continuous process improvement by establishing repeatable workflows, clear ownership, accountability, and consistent performance monitoring.

Skills

Product content operations

Digital commerce

DAM

PIM

Web content operations

Microsoft 365

Excel

PowerPoint

Teams

Education

Bachelor's degree

Equivalent professional experience

Tools

DAM

PIM

CMS

Microsoft 365

Excel

PowerPoint

Teams

Job description

Portfolio Creative in Columbus, OH is seeking a Product Content Operations Analyst for a 6-month, onsite W2 contract. The role focuses on auditing, enriching, and governing product content across DAM, PIM, and web platforms to ensure accuracy and consistency.

You will collaborate with Marketing, Product Management, and global teams to establish scalable workflows, governance, and AI-enabled automation for content operations.