Product Content Operations Analyst

Revel IT; Westerville (OH); On-site; USD 70,000 - 110,000; Full time

Job summary

Revel IT in Ohio is seeking a Product Content Operations Analyst to audit and optimize product data across DAM, PIM, and web platforms, ensuring accuracy and consistency. You will identify outdated, duplicate, incomplete, or missing content, coordinate remediation with Product Management and Marketing, and implement scalable governance and workflows.

The role requires hands-on experience with DAM, PIM, CMS, and Microsoft 365, plus strong project management, collaboration skills, and the ability

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• 5-7 years in product content operations, digital commerce, DAM, PIM, web content operations, or related disciplines.
• Hands-on experience with DAM, PIM, and CMS platforms, including product data, digital assets, metadata, and content publishing.
• Strong project management, analytical, organizational, and communication skills.

Responsibilities

• Audit and optimize product content across DAM, PIM, and web platforms.
• Identify outdated, duplicate, incomplete, or missing content and coordinate remediation.
• Develop scalable content governance and workflows connecting product lifecycle stages with DAM, PIM, and web publishing requirements.
• Collaborate with Product Management, Portfolio Marketing, Digital Customer Experience, regional teams, and subject matter experts.
• Leverage AI and automation tools to support content analysis, classification, metadata generation, product data enrichment, gap identification, and other content operations activities.
• Develop reporting and performance metrics to track content quality, audit progress, remediation, completeness, and ongoing operational health.
• Drive continuous improvement using client Operating System methodologies, establishing repeatable processes, clear ownership, accountability, and management cadence.

Skills

Project management

Analytical

Organizational skills

Communication skills

Data analysis

Content governance

Metadata standards

Education

Bachelor's degree in Marketing, Business, Information Systems, Digital Commerce, or related field

Tools

DAM

PIM

CMS platforms

Microsoft 365

Excel

PowerPoint

Teams

Job description

OUR GOAL:

Treat our consultants and clients the way we would like others to treat us!

A contractor is needed in Westerville, Ohio to fulfill the role of Product Content Operations Analyst. The role will audit and optimize product content across DAM, PIM, and web platforms, identifying outdated, duplicate, incomplete, inaccurate, or missing content and coordinating remediation. Improves DAM asset quality and governance through standardized metadata, tagging, classification, naming, lifecycle management, and asset retirement processes.

Responsibilities:

• Improve PIM data quality and completeness by identifying duplicate or inaccurate records, addressing product information gaps, and standardizing product attributes, descriptions, and supporting content.
• Review and optimize product content on the client website, ensuring published product information and editorial content are accurate, complete, current, and aligned with approved product messaging and source systems.
• Coordinate content creation, enrichment, review, approval, and publication with Product Management, Portfolio Marketing, Digital Customer Experience, regional teams, and subject matter experts.
• Establish and document scalable content governance and workflows connecting product lifecycle stages with DAM, PIM, and web publishing requirements.
• Leverage AI and automation tools to support content analysis, classification, metadata generation, product data enrichment, gap identification, and other content operations activities.
• Develop reporting and performance metrics to track content quality, audit progress, remediation, completeness, and ongoing operational health.
• Drive continuous improvement using client Operating System methodologies, establishing repeatable processes, clear ownership, accountability, and management cadence.

Skills / Experience:

• Experience with product taxonomy, metadata standards, digital asset governance, and product data enrichment.
• Experience supporting web content operations, publishing workflows, and content lifecycle management.
• Experience using AI and automation tools for content classification, enrichment, quality assurance, or workflow automation.
• Experience with eCommerce, digital commercialization, product marketing, or digital experience teams.
• Experience in B2B technology, manufacturing, industrial, or digital infrastructure environments
• Bachelor's degree in Marketing, Business, Information Systems, Digital Commerce, or related field, or equivalent experience.
• 5-7 years of experience in product content operations, digital commerce, DAM, PIM, web content operations, or related disciplines.
• Hands‑on experience working with DAM, PIM, and/or CMS platforms, including product data, digital assets, metadata, and content publishing.
• Experience leading complex, cross‑functional content or data initiatives, including establishing processes, governance, and measurable quality improvements.
• Strong ability to analyze and improve large product datasets and content repositories, identifying gaps, inconsistencies, duplicates, and quality issues.
• Strong project management, analytical, organizational, and communication skills, with the ability to work independently across global teams.
• Proficiency with Microsoft 365, particularly Excel, PowerPoint, and Teams.

Reference:1066969

You might be the right candidate for this or our other open roles!

Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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