Product Content Operations Specialist (PIM/DAM)

Portfolio Creative; Columbus (OH); Sur place; USD 26 000 - 43 000; Plein temps

Résumé du poste

Portfolio Creative in Columbus, OH is seeking a Product Content Operations Analyst for a 6-month, onsite W2 contract. The role focuses on auditing, enriching, and governing product content across DAM, PIM, and web platforms to ensure accuracy and consistency.

You will collaborate with Marketing, Product Management, and global teams to establish scalable workflows, governance, and AI-enabled automation for content operations.

Qualifications

• 5-7 years of experience in product content operations, digital commerce, DAM, PIM, web content operations, or related disciplines.
• Bachelor's degree in Marketing, Business, Information Systems, Digital Commerce, or related field, or equivalent professional experience.
• Hands-on experience with DAM, PIM, and/or Content Management System (CMS) platforms, including product data, digital assets, metadata, and content publishing.
• Strong understanding of product taxonomy, metadata standards, digital asset governance, product data enrichment, and content lifecycle management.
• Experience leading complex, cross-functional content or data initiatives, including governance processes and quality improvements.
• Strong analytical skills to audit and improve large product datasets and content repositories.
• Experience using AI and automation tools for content classification, enrichment, QA, or workflow optimization.
• Strong project management, organizational, and communication skills.

Responsabilités

• Audit product content across DAM, PIM, and web platforms to identify and resolve missing, outdated, duplicate, incomplete, or inaccurate information.
• Improve digital asset governance by standardizing metadata, tagging, classification, naming conventions, asset lifecycle management, and retirement processes.
• Enhance PIM data quality by correcting inconsistencies, eliminating duplicate records, and standardizing product attributes, descriptions, and supporting content.
• Review and optimize published website content to ensure product information is accurate, current, complete, and aligned with approved messaging and source systems.
• Coordinate content creation, enrichment, review, approval, and publication with Product Management, Marketing, Digital Experience, regional teams, and subject matter experts.
• Develop and document scalable content governance standards and workflows connecting product lifecycle stages with DAM, PIM, and web publishing processes.
• Use AI and automation tools to support content analysis, classification, metadata generation, product data enrichment, quality assurance, and gap identification.
• Build reporting and performance metrics to monitor content quality, audit progress, remediation efforts, data completeness, and ongoing operational performance.
• Drive continuous process improvement by establishing repeatable workflows, clear ownership, accountability, and consistent performance monitoring.

Connaissances

Product content operations

Digital commerce

DAM

PIM

Web content operations

Microsoft 365

Excel

PowerPoint

Teams

Formation

Bachelor's degree

Equivalent professional experience

Outils

DAM

PIM

CMS

Microsoft 365

Excel

PowerPoint

Teams

Description du poste

Job #8787 | Columbus, OH - Onsite | 6-Month W2 Contract, Full-Time (40 Hours/Week) | Benefits Eligible | Up to $31/hr

ABOUT THE ROLE

The Product Content Operations Analyst will play a key role in improving the quality, accuracy, and consistency of product information across Digital Asset Management (DAM), Product Information Management (PIM), and web platforms.

This hands-on role combines content auditing, data optimization, and process improvement to ensure product information is organized, reliable, and ready for use across digital channels.

Working with Marketing, Product Management, Digital Experience, and global teams, this individual will help establish scalable workflows, strengthen content governance, and leverage AI and automation to improve efficiency. This is a full-time, onsite contract opportunity supporting a special project focused on improving product content operations.

ABOUT OUR CLIENT

Our client is a global organization operating in the technology and industrial sectors, supporting a broad portfolio of products and solutions. Its marketing and digital teams collaborate across departments and regions to manage product information and deliver consistent digital experiences. The organization is focused on improving content quality, operational efficiency, and the systems and processes that support accurate product information across multiple platforms.

DAILY RESPONSIBILITIES

• Audit product content across DAM, PIM, and web platforms to identify and resolve missing, outdated, duplicate, incomplete, or inaccurate information
• Improve digital asset governance by standardizing metadata, tagging, classification, naming conventions, asset lifecycle management, and retirement processes
• Enhance PIM data quality by correcting inconsistencies, eliminating duplicate records, and standardizing product attributes, descriptions, and supporting content
• Review and optimize published website content to ensure product information is accurate, current, complete, and aligned with approved messaging and source systems
• Coordinate content creation, enrichment, review, approval, and publication with Product Management, Marketing, Digital Experience, regional teams, and subject matter experts
• Develop and document scalable content governance standards and workflows connecting product lifecycle stages with DAM, PIM, and web publishing processes
• Use AI and automation tools to support content analysis, classification, metadata generation, product data enrichment, quality assurance, and gap identification
• Build reporting and performance metrics to monitor content quality, audit progress, remediation efforts, data completeness, and ongoing operational performance
• Drive continuous process improvement by establishing repeatable workflows, clear ownership, accountability, and consistent performance monitoring

REQUIREMENTS AND QUALIFICATIONS

• 5-7 years of experience in product content operations, digital commerce, DAM, PIM, web content operations, or related disciplines
• Bachelor's degree in Marketing, Business, Information Systems, Digital Commerce, or a related field, or equivalent professional experience
• Hands-on experience with DAM, PIM, and/or Content Management System (CMS) platforms, including product data, digital assets, metadata, and content publishing
• Strong understanding of product taxonomy, metadata standards, digital asset governance, product data enrichment, and content lifecycle management
• Experience leading complex, cross-functional content or data initiatives, including establishing governance processes and driving measurable quality improvements
• Strong analytical skills with the ability to audit and improve large product datasets and content repositories, identifying inconsistencies, duplicates, missing information, and opportunities for improvement
• Experience using AI and automation tools for content classification, enrichment, quality assurance, or workflow optimization
• Strong project management, organizational, and communication skills, with the ability to work independently and collaborate across global teams
• Proficiency with Microsoft 365, particularly Excel, PowerPoint, and Teams
• Experience supporting eCommerce, digital commercialization, product marketing, or digital experience teams
• Experience in B2B technology, manufacturing, industrial, or digital infrastructure environments
• Ability to work onsite in the Columbus, OH area, 40 hours per week

ABOUT US

Portfolio Creative is an award-winning specialized staffing and recruiting company providing talent in the digital, marketing, and creative industries. We work with clients in several states, and employ candidates in and outside of Ohio. Please note, we do not have the ability to work with candidates outside of the U.S.

Portfolio Creative is an equal opportunity employer. We strive to have a diverse and inclusive workforce and are committed to ensuring all employees are recruited, assigned, and employed on a nondiscriminatory basis.