Product Consultant (m/f/d) - Messaging

retarus GmbH; Secaucus (NJ); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Mobile working and flexible working

Collaborative, diverse culture

Flat hierarchies and feedback culture

Development opportunities and career

International collaboration

Dog-friendly offices

Health insurance and transport perks

Job summary

Retarus is seeking a Product Consultant (m/f/d) for Messaging in the US. You will support account managers, translate complex requirements into smart solutions, and position products effectively in the market.

You’ll plan meetings, demos, and participate in industry events to showcase capabilities. With several years of technical sales or IT consulting experience, you’ll handle RFPs, craft cost estimates, and share market insights with the product team.

Qualifications

• Completed vocational training or a degree in (business) computer science or a comparable qualification.
• Several years of professional experience in technical sales, presales, IT consulting, or IT support.
• In-depth technical knowledge of IT infrastructures, cloud technologies, and IT security.
• Initial experience with messaging, document processing, and API integrations is a plus.
• Strong communication, facilitation, and presentation skills.
• High degree of initiative, team spirit, and a structured approach to work.

Responsibilities

• As a technical partner to our account managers, you will support the entire sales cycle and translate complex customer requirements into smart solutions that deliver real value.
• You will support the sales team with in-depth technical expertise and ensure that our products are optimally positioned in the market.
• You will plan and lead customer meetings, workshops, and product demos, and represent Retarus at industry events and trade shows.
• You will answer technical and proposal-related inquiries from the sales team, particularly in the context of requests for proposals (RFPs).
• You will develop precise solution concepts and cost estimates, enabling us to create tailored, compelling proposals for our customers.
• You will gather market and industry trends from customer, sales, and community interactions and actively share them with the product team.

Skills

Technical sales experience

IT consulting experience

API integrations experience

Strong communication skills

Structured approach to work

Education

Completed vocational training or a degree in (business) computer science or a comparable qualification

Job description

Become Product Consultant (m/f/d) - Messaging at Retarus.

Retarus is a worldwide provider of cloud-based messaging solutions at enterprise scale. We serve over 40% of the companies listed on the S&P Global 100, e.g. Adidas, Bayer, SAP, BNP Paribas, Goldman Sachs, T-Systems, Swarovski & UPS, as well as governmental agencies and major players in markets across the world. Privately owned and founder-managed for over thirty years, Retarus is customer-oriented, stable, a fair employer, and a strategic business partner with a long-term vision. With some 500 employees in 19 offices on four continents, Retarus operates locally and thinks globally: our teams are organized across borders and are highly integrated. This makes Retarus a multicultural, multilingual, and engaging workplace. We are committed to creating a diverse and dynamic environment for our employees, with generous compensation, time off, and a global, collaborative workplace.

What we offer

• Mobile working and flexible working time


• Collaborative, diverse company culture and superior team spirit


• Flat hierarchies and great feedback culture


• Development opportunities & career perspective


• International business & cross-site collaboration


• Modern, dog-friendly offices with nice amenities


• Company-paid health insurance, public transportation, lunch vouchers and further benefits

What you'll do

• As a technical partner to ouraccount managers, you will support the entire sales cycle and translatecomplex customer requirements into smart solutions that deliver realvalue.


• You will support the sales teamwith in-depth technical expertise and ensure that our products areoptimally positioned in the market.


• You will plan and lead customermeetings, workshops, and product demos, and represent Retarus at industryevents and trade shows.


• You will answer technical andproposal-related inquiries from the sales team, particularly in thecontext of requests for proposals (RFPs).


• You will develop precisesolution concepts and cost estimates, enabling us to create tailored,compelling proposals for our customers.


• You will gather market andindustry trends from customer, sales, and community interactions andactively share them with the product team.

What you'll need

• Completed vocational trainingor a degree in (business) computer science or a comparable qualification


• Several years of professionalexperience in technical sales, presales, IT consulting, or IT support


• In-depth technical knowledge ofIT infrastructures, cloud technologies, and IT security


• Initial experience withmessaging, document processing, and API integrations is a plus


• Strong communication,facilitation, and presentation skills


• High degree of initiative, teamspirit, and a structured approach to work

What you can expect

At Retarus, you will work on impactful and dynamic projects, with real opportunities to make a difference. Our customers are leaders across diverse industries, with constantly evolving needs and high expectations. You’ll be working with cutting-edge technology and great creative leeway to meet customers’ needs – and the projects you work on will be deployed globally. Working at Retarus, you will collaborate closely with convivial, culturally diverse teammates. You will grow professionally in a dynamic and exciting workplace and design impactful solutions in real time with top companies.

Very important
Come as you are. Retarus is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

Thisposition offers a salary between $100,000 and $120,000 annually. The finalsalary depends on experience and qualifications. We are happy to discuss thedetails and finalize a fair offer during the interview process.

We’relooking forward to getting to know you!