Product Compliance Engineer

KoolMore Supply Inc.; New York (NY); On-site; USD 115,000 - 135,000; Full time

Job summary

KoolMore Supply Inc. in the United States is seeking a Product Compliance Engineer to own product certifications, regulatory compliance, and technical documentation across the business.

You will ensure products meet safety and regulatory requirements from launch through lifecycle, collaborating with Product Management, Engineering, Sourcing, Manufacturing, Suppliers, and Testing Laboratories. The ideal candidate is organized, proactive, and detail-oriented, with 3+ years in product compliance

Qualifications

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or related technical discipline.
• 3+ years of experience in product compliance, regulatory compliance, certification engineering, product safety, or related technical fields.
• Experience working directly with product certifications and regulatory standards.
• Strong understanding of product safety and compliance principles.
• Experience managing technical documentation, test reports, certification files, and compliance records.
• Strong analytical, organizational, and project management skills.
• Excellent written and verbal communication skills.
• Ability to work effectively across engineering, operations, sourcing, manufacturing, and supplier teams.

Responsibilities

• Own certification strategy and compliance activities across KoolMore's product portfolio.
• Determine certification and regulatory requirements for new products and product changes.
• Coordinate product testing, approvals, and certification activities.
• Interpret and apply applicable safety, sanitation, and regulatory standards.
• Partner with Product Management, suppliers, and manufacturers to ensure compliance requirements are met.
• Maintain certification records and renewal schedules.
• Track compliance status across products in development and active production.
• Ensure products remain compliant with applicable standards including UL, ETL, NSF, FCC, and other relevant requirements.
• Serve as the primary contact for compliance issues impacting product availability and marketplace listings.
• Investigate compliance escalations from retailers and online marketplaces.
• Provide required certifications, reports, and technical documentation.
• Coordinate resolution of compliance-related product concerns.
• Work cross-functionally to prevent disruptions caused by non-compliance issues.
• Maintain technical files, certification documentation, and compliance records.
• Support internal audits and corrective action initiatives.
• Participate in hazard analyses, risk assessments, and design reviews.
• Assist with regulatory inquiries, product investigations, and recall support activities.
• Coordinate documentation requests related to safety, compliance, or legal matters.
• Ensure compliance documentation remains organized, accurate, and audit-ready.

Skills

Analytical skills

Organizational skills

Project management

Communication skills

Cross-functional collaboration

Education

Mechanical Engineering degree

Electrical Engineering degree

Industrial Engineering degree

Job description

KoolMore Supply Inc. was founded by food industry professionals from Brooklyn, New York, who recognized a need for high-quality commercial kitchen, large residential appliance, and food display equipment at accessible price points. Drawing on firsthand experience as chefs, restaurant owners, and foodservice operators, KoolMore designs products that meet and often exceed industry standards while delivering exceptional value to customers.

Today, KoolMore offers a growing and diverse portfolio spanning commercial refrigeration, food preparation and display equipment, foodservice solutions, and large residential appliances. Its residential appliance offerings add another layer of complexity to the product portfolio, requiring careful attention to electrical safety, product certification, energy requirements, documentation, and other applicable regulatory standards alongside the sanitation and foodservice standards associated with its commercial products.

As KoolMore’s product portfolio continues to expand across both commercial and residential categories, we are seeking a Product Compliance Engineer to serve as the owner of product certifications, regulatory compliance, and technical documentation across the business. This individual will help ensure products are appropriately certified at launch and remain compliant throughout their lifecycle.

Position Overview

The Product Compliance Engineer will be responsible for ensuring KoolMore products meet all applicable safety, sanitation, regulatory, and certification requirements throughout the product lifecycle.

This role serves as the central compliance resource for the organization, partnering with Product Management, Engineering, Sourcing, Manufacturing, Suppliers, and Testing Laboratories to ensure products are compliant before launch and remain compliant after entering the market.

The ideal candidate is highly organized, proactive, detail-oriented, and comfortable managing multiple compliance initiatives simultaneously.

What You’ll Do

Product Certifications & Compliance Ownership

Own certification strategy and compliance activities across KoolMore's product portfolio.

• Determine certification and regulatory requirements for new products and product changes
• Coordinate product testing, approvals, and certification activities
• Interpret and apply applicable safety, sanitation, and regulatory standards
• Partner with Product Management, suppliers, and manufacturers to ensure compliance requirements are met
• Maintain certification records and renewal schedules
• Track compliance status across products in development and active production
• Ensure products remain compliant with applicable standards including UL, ETL, NSF, FCC, and other relevant requirements

Marketplace & Retail Compliance Support

Serve as the primary point of contact for compliance-related issues impacting product availability and marketplace listings.

• Investigate compliance escalations from retailers and online marketplaces
• Support product listing compliance requirements for eCommerce partners
• Provide required certifications, reports, and technical documentation
• Coordinate resolution of compliance-related product concerns
• Work cross-functionally to prevent disruptions caused by non-compliance issues

Product Safety, Recall & Regulatory Documentation

Support product safety initiatives and maintain accurate compliance documentation.

• Maintain technical files, certification documentation, and compliance records
• Support internal audits and corrective action initiatives
• Participate in hazard analyses, risk assessments, and design reviews
• Assist with regulatory inquiries, product investigations, and recall support activities
• Coordinate documentation requests related to safety, compliance, or legal matters
• Ensure compliance documentation remains organized, accurate, and audit-ready

Qualifications

Required

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or related technical discipline
• 3+ years of experience in product compliance, regulatory compliance, certification engineering, product safety, or related technical fields
• Experience working directly with product certifications and regulatory standards
• Strong understanding of product safety and compliance principles
• Experience managing technical documentation, test reports, certification files, and compliance records
• Strong analytical, organizational, and project management skills
• Excellent written and verbal communication skills
• Ability to work effectively across engineering, operations, sourcing, manufacturing, and supplier teams

Preferred

• 5-7 years of compliance, certification, or product safety experience
• Experience with commercial kitchen equipment, foodservice equipment, refrigeration products, appliances, HVAC equipment, or similar manufactured products
• Experience working directly with testing and certification organizations such as:
• UL Solutions
• SGS
• CSA Group
• Familiarity with NSF sanitation requirements and foodservice equipment standards
• Experience supporting product launches and manufacturing operations
• Knowledge of hazard analysis, FMEA, risk assessment, root cause investigations, and product safety reviews
• Experience reviewing engineering drawings, product specifications, and technical documentation

Compensation

• Salary commensurate with experience: $115,000 - $135,000 base salary
• Compensation will be determined based on relevant compliance, certification, regulatory, and product safety experience.

What Success Looks Like

In this role, you will:

• Build and maintain effective systems for managing certifications and compliance requirements
• Ensure products are fully compliant before entering the market
• Maintain visibility into compliance status across the product portfolio
• Act as the internal subject matter expert for certifications, regulations, and product safety
• Help strengthen KoolMore's compliance processes as the company continues to grow

Why Join KoolMore?

This is an opportunity to take ownership of a critical function within a growing organization. You'll work across multiple product categories, interact with certification agencies and testing laboratories, and play a direct role in ensuring products meet the highest standards of safety, quality, and compliance while supporting the continued growth of the business.

Eligibility is limited to candidates located in and performing services in the United States, excluding those based in Alaska, Hawaii, Nevada, South Carolina, or West Virginia.