Product Compliance Engineer

Grubhub Holdings Inc.; United States; On-site; USD 110,000 - 150,000; Full time

Job summary

Wonder is seeking a Product Compliance Engineer to bridge engineering and regulatory bodies for UL/NSF safety and sanitation compliance across 30+ locations.

You will manage certification processes, translate standards to design requirements, and collaborate with labs and manufacturing partners to ensure compliant, reliable food automation products.

Qualifications

• Bachelor's degree in Mechanical or Electrical Engineering (or related technical field).
• 4+ years of experience with UL or similar NRTL for product listings and compliance.
• Experience with testing to UL or similar standards, using dataloggers, thermistors, and safety testing equipment.
• Experience influencing design decisions early in the product development process.
• Bonus: NSF standards familiarity (NSF 2, 4, 7, 18, 51, 169, 170).

Responsibilities

• Manage end-to-end UL listing and NSF certification for new food automation products within tight timelines.
• Translate UL/NSF standards into clear design requirements for ME, EE, and Software teams.
• Liaise with UL, NSF, and testing labs to facilitate certification testing and evaluations.
• Conduct product testing (heating tests, ground-bonding, mechanical safety, material compatibility) for compliance.
• Identify acceptable NRTL options and coordinate with stakeholders on requirements.
• Maintain records of certifications, docs, and testing procedures.
• Audit and maintain production BOMs for UL/NSF compliance.
• Assist contract manufacturers during IPIs and audits; address findings.
• Research alternative materials meeting NSF/UL standards and engage vendors.

Skills

Regulatory liaison

Project management

Attention to detail

Technical communication

Education

Bachelor's degree in Mechanical or Electrical Engineering

Tools

Dataloggers

Thermistors

Electrical testing equipment

Mechanical safety testing equipment

Job description

About Wonder

Everything's on the menu at Wonder. Except compromise.

Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they're craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.

Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.

Join us as we work to make great food more accessible.

Within Wonder, the Robotics team is a core pillar of our innovation strategy. We build the automation solutions that help make Wonder's 'no-compromise' promise possible at scale. Our mission is to use robotics to enable incredible variety and culinary authenticity. By reimagining the kitchen environment, we improve the daily experience of our team members and ensure every customer receives a perfect meal, every time.

The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top-tier venture capitalists, and help us make great food more accessible.

About The Opportunity

We're seeking a Product Compliance Engineer to play a critical role in launching Wonder's next generation of food automation products. You will be the technical bridge between our engineering teams and regulatory bodies, ensuring our innovative products meet all UL and NSF safety and sanitation requirements. You will work directly with UL and NSF to certify new products while maintaining compliance for our existing Infinite Kitchens deployed across 30+ locations.

We are looking for someone who is excited to hit the ground running and be a part of a growing team building new, innovative products.

The Impact You Will Make

• Manage the end-to-end UL listing and NSF certification process for new food automation products, working within tight development timelines to bring innovative technology to market.
• Translate UL and NSF standards into clear design requirements for the Mechanical, Electrical, and Software teams.
• Serve as the primary liaison with UL, NSF, and other testing laboratories to facilitate compliance testing, manage field evaluations, and resolve technical questions throughout the certification process.
• Identify and conduct required product testing-including heating tests, ground-bonding verification, mechanical safety assessments, and material compatibility validation-to ensure UL and NSF compliance.
• As needed, suggest alternative NRTLs and work with stakeholders across the Wonder organization to determine which NRTLs are acceptable and required for our products.
• Maintain accurate records of certifications and documentation, such as the UL critical components list, testing requirements and procedures, and NSF Food Zone materials.
• Handle UL and NSF purchase orders, invoicing, and vendor relationships to ensure smooth certification processes.
• Audit and maintain our production Bills of Materials (BOMs) for UL and NSF compliance.
• Work closely with our contract manufacturers during Initial Production Inspections (IPIs) and periodic audits, taking action on any findings.
• Assist the design team with researching alternate materials that conform to relevant NSF/UL standards, establishing vendor contacts with material suppliers as needed.

What You Bring to the Table

Education & Experience

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
• 4+ years of experience working with UL or a similar NRTL to obtain or maintain product listings.
• Experience performing testing to UL or similar NRTL standards, including the use of dataloggers, thermistors, and mechanical safety testing equipment.
• Experience participating in the new product design process to flag potential compliance issues early and influence design decisions.
• Bonus: Experience working with NSF standards, specifically NSF 2, 4, 7, 18, 51, 169, and/or 170.

Professional Skills

• Exceptional attention to detail with a proven ability to manage multiple certification projects simultaneously.
• Ability to read and interpret mechanical drawings, electrical schematics, and BOMs.
• Excellent written and verbal communication skills for interfacing with regulatory bodies, testing labs, and cross-functional engineering teams.
• Creative approach to resolving compliance challenges and finding practical solutions that balance safety requirements with engineering constraints.
• Willingness to travel occasionally for on-site field evaluations, including up to 1 day per week to our contract manufacturer in Westborough.

This role requires a minimum of 3 days a week in the office, with additio