Product Communications & Enablement Lead

Mike Albert; Cincinnati (OH); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Mike Albert is seeking a Product Communications Specialist to connect product, marketing, and client-facing teams. You will ensure clear communication of releases and enablement, draft training materials, and support GTM with messaging.

Lead dashboards and reports using Power BI, partnering with product leadership on KPIs/OKRs in a fast-moving environment. Hybrid role in Cincinnati with in-office collaboration three days a week.

Qualifications

• Minimum two years in product operations, product marketing, or related cross-functional role.
• Experience building training/enablement content.
• Able to build and maintain dashboards independently without analyst support.
• Clear written and verbal communicator across internal, client, and leadership audiences.

Responsibilities

• Serve as connective layer between product, marketing, sales, and client-facing teams on releases and updates.
• Draft release notes, FAQs, launch readiness checklists, and announcements.
• Translate technical product detail into audience-appropriate messaging.
• Build and maintain training materials for new and existing products/features.
• Coordinate onboarding sessions for internal teams.
• Develop product-related content with marketing and ensure accurate reflect of functionality.
• Own dashboards and reports surfacing product usage and performance data using Power BI.

Skills

Cross-functional collaboration

Strong written/verbal communication

Data-driven decision making

Education

Bachelor’s degree in Communications/Marketing/Business

Tools

Power BI

Tableau

Job description

Mike Albert is seeking a Product Communications Specialist to connect product, marketing, and client-facing teams. You will ensure clear communication of releases and enablement, draft training materials, and support GTM with messaging.

Lead dashboards and reports using Power BI, partnering with product leadership on KPIs/OKRs in a fast-moving environment. Hybrid role in Cincinnati with in-office collaboration three days a week.