Product Commercialization & Readiness Manager

Cox Automotive; Atlanta (GA); On-site; USD 92,000 - 154,000; Full time

Benefits offered by this job

Hybrid work option

Job summary

Cox Automotive in the United States is seeking a Product Commercialization & Readiness Manager to lead go-to-market and launch strategies for Retail initiatives. You will partner across product, business operations, change management, training, sales, and marketing to ensure value delivery and successful launches.

The role emphasizes SDLC, operations thinking, stakeholder collaboration, and the use of AI to improve launch planning and execution while driving measurable success.

Responsibilities

• Lead product launches with go-to-market and post-launch plans and communicate outcomes.
• Collaborate across product, business operations, change management, training, sales and marketing to ensure successful launches.
• Define success metrics with operations, product management and analytics and track KPIs.
• Keep customer voice in the product process for in-market operations.
• Align training and support teams to prepare for new products and enhancements.
• Synthesize concise messaging and build support networks for initiatives.
• Drive continuous improvement of go-to-market readiness, leveraging AI to boost productivity.

Skills

AI in product workflows

SDLC familiarity

Stakeholder management

Project management

User experience

Change management

Product management

Training coordination

Sales support

Cross-functional leadership

Job description

Company

Cox Automotive - USA

Job Family Group

Engineering / Product Development

Job Profile

Product Operations Manager

Management Level

Manager - Non People Leader

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

Yes, 15% of the time

Work Shift

Day

Compensation

Compensation includes a base salary in the range of $92,300.00 - $153,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Cox Automotive is seeking a Product Commercialization & Readiness Manager to join our dynamic Product Commercialization team.

The Product Commercialization & Readiness Manager is responsible for leading the development and execution of commercialization, launch and post-launch strategies for key initiatives within the Retail portfolio. This role will partner closely with various product and business teams, as well as across broader Cox organizational boundaries to drive successful product launches, ensuring commercialization goals and milestones are met with a key focus on value delivery.

This role will report to the Director, Product Commercialization & Readiness and will be instrumental in building out commercialization practices, processes, and success measures within the Retail Product organization.

To be successful in this role, the candidate must have a combination of knowledge and experience in software development lifecycles (SDLC), business operations, stakeholder consultation, user experience, and project management skills. He/she must also be a strong people influencer and driver for a shared future vision, collaborating with and/or guiding the work of teams that include product management, business operations, change management, training, sales, performance management, project/program management, marketing, client care, and implementation teams to ensure a successful launch occurs for both internal and external clients. The successful candidate will be comfortable leveraging AI in their day-to-day work and willing to "push the boundaries" of how AI can be further leveraged within the product commercialization and readiness discipline.

PRIMARY DUTIES AND RESPONSIBILITES

• Product Launch Leadership : Complete launch impact assessments for upcoming product launches. Lead the development, execution and communication of comprehensive go-to-market launch and post-launch plans for larger, highly impactful initiatives. Serve as SME and partner with Product team to guide and help communicate the launch of smaller/lower-impacting product updates. May also include developing, leading and communicating efforts and communications around sunsetting products and/or features. Leverage AI (artificial intelligence) to create, refine and iterate on product commercialization and launch planning/execution deliverables.
• Product Commercialization : Work across organizational boundaries to ensure that all go-to-market goals and critical milestones are met, with a key focus on value delivery. Work collaboratively with program and project managers whenever applicable. Lead stakeholder meetings and communicate status, drive accountability and decision making. Manage program risk by identifying and communicating issues as well as recommending mitigation plans to all levels including leadership.
• Define & Measure Success : Work with Business Operations leaders, Product Management, Product Marketing and Product Analytics teams to ensure key product value metrics are defined and can be measured during all stages of the launch using KPI's, metrics, analytics, dashboards, etc. Suggest ideas for improvement. Facilitate Stage-Gate meetings and processes as product initiatives move through each stage of the PDLC.
• VOC : Keeps the voice and perspective of the customer present in the product process for in-market operations.
• Training and Support Alignment : Partners with Product Management to ensure that training, sales, support teams, auctions, client services and implementation teams have the necessary information to effectively plan for, train and support a new product/solution or enhancement(s) being delivered.
• Communication : Synthesizes information quickly and composes concise and tailored messaging to audiences. Effectively uses persuasion and negotiation techniques with boundary partners. Build networks of support for ideas and/or initiatives.
• Process Improvement : Streamlines go-to-market planning and ensures operational readiness for product launches. Champion continuous improvement using innovative ideas to increase effectiveness. Leverage AI (Artificial Intelligence) to improve productivity, communication, and clarity.
• People Management : No direct reports initially, but role may grow to manage the work of 1-2 direct reports in the future.

Travel requi