Product Builder, Merchant Portal — Remote (US)

eBSI Export Academy; United States; Remote; USD 104,000 - 145,000; Full time

Benefits offered by this job

Medical, Dental, & Vision coverage

Flexible paid time off

401(k) + Match

Mental Health & Well‑Being program

Education assistance

Job summary

North is seeking a Product Builder for the Merchant Portal, a hands-on, builder-first role focusing on defining, designing, and prototyping features for Payments Hub across Transactions, Reporting, Disputes, Online Ordering/Store, Business Management, and Integrations.

The role blends product strategy with rapid execution, creating precise technical specs and proof‑of‑concept features in sandbox environments, using AI tools to accelerate discovery and delivery.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years in product roles (PM, PMD, analyst, or similar).
• 1-2 years of experience with AI tools.
• Proven experience with Agile software development teams.
• Strong proficiency with Jira and modern product management software.
• Product Owner Certification (CSPO) preferred.
• Payments/fintech experience highly preferred.

Responsibilities

• Define, design, and build end-to-end proof-of-concept features, prototypes, and sandboxes for desktop, mobile, and hardware.
• Create technical specs, wireframes, and schemas with permission rules and mappings for engineering execution.
• Author product evaluation criteria before feature creation to validate solutions.
• Conduct direct user discovery with merchants and sales partners to translate feedback into working solutions.
• Monitor competitor release cadences and POS innovations to ensure rapid feature delivery.
• Leverage AI tools and LLM APIs to accelerate discovery, coding, and prototyping.

Skills

SQL

JavaScript

REST APIs

AI tools

Agile

User discovery

Education

Bachelor’s Degree (BA/BS)

Tools

Jira

Job description

North is seeking a Product Builder for the Merchant Portal, a hands-on, builder-first role focusing on defining, designing, and prototyping features for Payments Hub across Transactions, Reporting, Disputes, Online Ordering/Store, Business Management, and Integrations.

The role blends product strategy with rapid execution, creating precise technical specs and proof‑of‑concept features in sandbox environments, using AI tools to accelerate discovery and delivery.