Product Builder, Merchant Portal

pofft Technology Inc.; United States; Remote; USD 104,000 - 145,000; Full time

Benefits offered by this job

Flexible Paid Time Off

401(k) + Match

Paid Maternity & Paternity Leave

Job summary

North is hiring a Product Builder for the Merchant Portal in the United States on a remote basis. You will define, prototype, and validate features for Payments Hub covering Transactions, Reporting, Disputes, Online Ordering, and Integrations.

You’ll rapidly translate merchant feedback into working concepts, write precise specs, and build proof-of-concept modules using sandbox environments, AI tooling, and modern APIs to accelerate product velocity.

Qualifications

• Bachelor's Degree or equivalent experience.
• 5+ years in product roles (PM/engineer/analyst).
• 1-2 years with AI tools.
• Experience with Agile software development teams.
• Proficiency with Jira.
• Payments or fintech experience preferred.

Responsibilities

• Define, design, and build end-to-end proof-of-concept features for the Merchant Portal.
• Create technical specs, wireframes, and schemas at a high level of depth.
• Author product evaluation criteria prior to feature creation.
• Conduct direct user discovery with merchants and sales partners.
• Monitor competitor releases to ensure rapid feature delivery.
• Leverage LLM APIs and AI coding agents to accelerate prototyping.

Skills

Product management

Agile development

AI tool experience

Stakeholder collaboration

Education

Bachelor's degree

Tools

Jira

Job description

Product Builder, Merchant Portal United States 1 gün 11 saat 58 dakika önce yayınlandı. Full Time Himalayas 104.000 - 145.000 USD

North - Remote (US)

Let's go North, together.

Join our mission to build the largest suite of credit card processing and merchant services. It's one simple payment platform backed by the most diverse payment companies. From credit card processing to back-office management, North points the way to smarter, faster, and just plain better payment solutions.

Job Summary:
The Product Builder, Merchant Portal is a hands-on, builder-first role. This person will be focused on defining, designing, and prototyping features for Payments Hub, North's merchant portal covering Transactions, Reporting, Disputes, Online Ordering/Store, Business Management, and Integrations for all merchants in the North portfolio.

This role bridges product strategy and execution by rapidly validating concepts, creating precise technical specifications, and building proof-of-concept features in sandbox environments without waiting for traditional design or full engineering cycles. By pairing deep technical fundamentals and AI tools with direct merchant discovery, the Product Builder dramatically accelerates product velocity to keep North competitive in the evolving payment processing landscape.

What You'll Do:

• Define, design, and build end-to-end proof-of-concept features, interactive prototypes, and technical sandboxes for desktop, iOS, Android, and hardware (terminals/kiosks).
• Create technical specifications, wireframes, and schemas at a high level of technical depth including employee-based permission rulesets, table mapping mockups, and modifier customizations allowing engineering teams to execute without translation delays.
• Author product evaluation criteria (\"evals\") prior to feature creation to systematically validate solutions and measure success.
• Conduct direct user discovery with merchants and sales partners to build high user empathy, rapidly converting feedback into working solutions within hours.
• Maintain awareness of competitor release cadences and point-of-sale innovations (e.g., drive-thru modes, dark mode UI, item grids, group ordering, barcode scanning, and hardware customizations) to ensure rapid feature delivery.
• Leverage modern LLM APIs and AI coding agents to accelerate product discovery, code generation, and functional prototyping.

What We Need From You:

• Bachelor's Degree (BA or BS) or equivalent experience
• 5+ years of experience as a Product Manager, Product Engineer, Product Analyst, or similar technical product roles.
• 1-2 years of experience with AI tools.
• Proven experience working with Agile software development teams.
• Strong proficiency with Jira and modern product management software.
• Payments or fintech industry experience is highly preferred.

Knowledge, Skills & Abilities:

• Hands-on native or cross-platform iOS and Android mobile development experience.
• Familiar with payment hardware ecosystems, including card readers, POS terminals, and kiosks.
• High fluency with LLM APIs, prompt engineering, and AI-assisted coding agents.
• Deep user empathy combined with a strong bias for action and tangible proof over slides/presentations.

What we offer:

We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:

• Flexible Paid Time Off
• 401(k) + Match
• Paid Maternity & Paternity Leave
• ...