Product Assurance Specialist - Rigging

ETC; Town of Middleton (WI); Presencial; USD 50.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

ESOP

Generous paid time off

Employee-owned company

Descripción de la vacante

ETC seeks a Product Assurance Specialist to join the R&D Rigging team. You will perform product testing, identify defects, and collaborate with engineers to ensure high-quality theatrical rigging products used worldwide.

The role emphasizes troubleshooting, hands-on testing, and cross-functional teamwork in a fast-paced environment. ESOP ownership and generous PTO are part of ETC's employee-friendly culture.

Formación

• Technical diploma or associate degree in electronics with 0–3 years of related experience.
• Experience working in a team environment.
• Strong written and verbal communication skills.
• Able to lift and carry materials weighing up to 50 pounds.

Responsabilidades

• Gain knowledge on a specific product(s) within a product family.
• Develop Product Assurance Plans for a specific product(s).
• Analyze test cases and provide regular progress reports.
• Support product development and maintenance release processes through validation testing.
• Execute test scenarios to uncover product design defects.
• Report defects via defect tracking database and follow to resolution.
• Acquire and maintain test equipment.
• Provide technical support to internal and external customers.
• Perform assigned project tasks under supervision of senior team members.
• Participates in ISO on-the-job training.
• Learn department and corporate policies, procedures and plans.
• Schedule and attend identified training classes.
• Complete special projects and assignments in a timely manner.

Conocimientos

Teamwork

Communication

Troubleshooting

Instruction following

Technical concepts

Educación

Associate/Technical Diploma in Electronics

Descripción del empleo

Join ETC's R&D Rigging team and help ensure the quality and reliability of innovative rigging products used in venues around the world. As a Product Assurance Specialist, you'll perform product testing, identify and track defects, support product development efforts, and collaborate with engineers to deliver high-quality solutions. This role is ideal for someone with a technical background, strong troubleshooting skills, and an interest in theatrical systems and stage rigging. Knowledge of the entertainment industry and how technical products are used in live performance environments is a plus.

ETC is proud to be 100% employee owned that offers an Employee Stock Ownership Plan (ESOP), generous paid time off and the opportunity to work with great people in a fun environment!

Please contact Tracy Haggerty at [e-mail] or 608.824.5342 if you have questions about the position or application process

Representative Responsibilities:
• Gain knowledge on a specific product(s) within a product family
• Develop Product Assurance Plans for a specific product(s)
• Analyzes test cases and provides regular progress reports
• Support the product development and maintenance release process through validation testing to assure the quality of the product
• Execute test scenarios to uncover product design defects
• Report product defects via defect tracking database, following defects to resolution
• Acquire and maintain test equipment
• Provide technical support to internal and external customers
• Perform assigned project tasks under the supervision of more senior-level Product Assurance Specialist
• Participates in the ISO on the job training
• With assistance provide task completion time estimates
• Become familiar with tools and applications utilized within R&D
• Become familiar with a specific Product family within R&D
• Learn department and corporate policies, procedures and plans
• Schedule and attend identified training classes
• Performs other duties as assigned
• Completes special projects and assignments in a positive and timely manner

Minimum Qualifications:
• Technical Diploma or Associates Degree in Electronics with 0 – 3 years of job related experience or 4 years of comparable job experience
• Experience in a team environment
• Demonstrates basic written/verbal skills
• Listens/gives constructive feedback
• Good group interaction skills
• Participates as a team member, works effectively in a team environment
• Ability to follow directions and project plans
• Grasps technical concepts and asks for clarification and direction when needed
• Demonstrates basic troubleshooting skills
• Ability to execute pre-written Product Assurance programs for a given Product
• Understands and applies best practices for Product Assurance
• Ability to safely lift and carry materials weighing up to 50 pounds