Product Assurance Specialist (Level TBD)

Electronic Theatre Controls; United States; On-site; USD 45,000 - 60,000; Full time

Job summary

A leading technology firm in the Midwest is seeking a Product Assurance Specialist to support quality testing and validation of LED products. This role involves executing test plans, identifying defects, and collaborating with R&D teams. Ideal candidates should have a technical diploma in electronics, excellent teamwork skills, and basic troubleshooting abilities. This position is perfect for someone eager to learn and grow in a fast-paced environment.

Qualifications

• 0–3 years of job-related experience or 4 years of comparable job experience.
• Experience in a team environment.
• Demonstrates basic written/verbal skills.

Responsibilities

• Support quality testing and validation within LED product family.
• Execute test plans and identify product defects.
• Provide technical support to internal/external customers.

Skills

Technical troubleshooting

Teamwork

Written communication

Education

Technical Diploma or Associates Degree in Electronics

Job description

Product Assurance Specialist (Level TBD)

Department: R&D

Region: Midwest (US)

ETC is seeking a Product Assurance Specialist to support quality testing and validation within our LED product family. In this role, you'll learn the product line, execute test plans, identify and track defects, and support product development through hands‑on validation work. You'll work closely with R&D teams, help maintain test equipment, provide technical support, and participate in ISO‑aligned training. This is a great opportunity for someone with a technical electronics background who enjoys troubleshooting, collaboration, and learning in a fast‑paced environment.

Representative Responsibilities

• Gain knowledge on a specific product(s) within a product family
• Develop Product Assurance Plans for a specific product(s)
• Analyze test cases and provide regular progress reports
• Support the product development and maintenance release process through validation testing to assure the quality of the product
• Execute test scenarios to uncover product design defects
• Report product defects via defect tracking database, following defects to resolution
• Acquire and maintain test equipment
• Provide technical support to internal and external customers
• Perform assigned project tasks under the supervision of more senior‑level Product Assurance Specialist
• Participate in the ISO on‑the‑job training
• With assistance provide task completion time estimates
• Become familiar with tools and applications utilized within R&D
• Become familiar with a specific Product family within R&D
• Learn department and corporate policies, procedures and plans
• Schedule and attend identified training classes
• Perform other duties as assigned
• Complete special projects and assignments in a positive and timely manner

Minimum Qualifications

• Technical Diploma or Associates Degree in Electronics with 0–3 years of job‑related experience or 4 years of comparable job experience
• Experience in a team environment
• Demonstrates basic written/verbal skills
• Listens/gives constructive feedback
• Good group interaction skills
• Participates as a team member, works effectively in a team environment
• Ability to follow directions and project plans
• Grasps technical concepts and asks for clarification and direction when needed
• Demonstrates basic troubleshooting skills
• Ability to execute pre‑written Product Assurance programs for a given Product
• Understands and applies best practices for Product Assurance