Product Assurance Specialist - Rigging

Electronic Theatre Controls, Inc.; Midwest (WY); Presencial; USD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

ESOP

Generous PTO

Team environment

Descripción de la vacante

Electronic Theatre Controls, Inc. is seeking a Product Assurance Specialist to join the R&D Rigging team. You will perform product testing, track defects, support development, and work with engineers to deliver high-quality rigging products for venues worldwide.

ETC emphasizes employee ownership through ESOP, generous paid time off, and a collaborative, fun work environment. This role suits someone with a technical background and strong troubleshooting skills in theatrical systems.

Formación

• Technical Diploma or Associates Degree in Electronics or related field.
• Experience in a team environment is preferred.
• Strong written and verbal communication skills are required.
• Ability to follow directions and project plans and work with engineers.

Responsabilidades

• Gain knowledge on a specific product within a product family.
• Develop Product Assurance Plans for products.
• Analyze test cases and provide progress reports.
• Validate product quality through testing and defect tracking.
• Execute test scenarios to uncover design defects.
• Report defects to resolution using a defect tracking database.
• Acqure and maintain test equipment and provide technical support.
• Participate in on-the-job ISO training and complete assigned tasks.

Conocimientos

Product testing

Defect tracking

Troubleshooting

Team collaboration

Engineering collaboration

Written communication

Verbal communication

Physical ability

Educación

Electrical/electronics diploma

Descripción del empleo

Join ETC's R&D Rigging team and help ensure the quality and reliability of innovative rigging products used in venues around the world. As a Product Assurance Specialist, you'll perform product testing, identify and track defects, support product development efforts, and collaborate with engineers to deliver high-quality solutions. This role is ideal for someone with a technical background, strong troubleshooting skills, and an interest in theatrical systems and stage rigging. Knowledge of the entertainment industry and how technical products are used in live performance environments is a plus.

ETC is proud to be 100% employee owned that offers an Employee Stock Ownership Plan (ESOP), generous paid time off and the opportunity to work with great people in a fun environment!

Representative Responsibilities:

• Gain knowledge on a specific product(s) within a product family
• Develop Product Assurance Plans for a specific product(s)
• Analyzes test cases and provides regular progress reports
• Support the product development and maintenance release process through validation testing to assure the quality of the product
• Execute test scenarios to uncover product design defects
• Report product defects via defect tracking database, following defects to resolution
• Acquire and maintain test equipment
• Provide technical support to internal and external customers
• Perform assigned project tasks under the supervision of more senior-level Product Assurance Specialist
• Participates in the ISO on the job training
• With assistance provide task completion time estimates
• Become familiar with tools and applications utilized within R&D
• Become familiar with a specific Product family within R&D
• Learn department and corporate policies, procedures and plans
• Schedule and attend identified training classesPerforms other duties as assigned
• Completes special projects and assignments in a positive and timely manner

Minimum Qualifications:

• Technical Diploma or Associates Degree in Electronics with 0 – 3 years of job related experience or 4 years of comparable job experience
• Experience in a team environment
• Demonstrates basic written/verbal skills
• Listens/gives constructive feedback
• Good group interaction skills
• Participates as a team member, works effectively in a team environmentAbility to follow directions and project plans
• Grasps technical concepts and asks for clarification and direction when needed
• Demonstrates basic troubleshooting skills
• Ability to execute pre-written Product Assurance programs for a given Product
• Understands and applies best practices for Product Assurance
• Ability to safely lift and carry materials weighing up to 50 pounds