Product Applications Engineer: Solve Real-World Challenges

UNEX; Lakewood Township (NJ); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Health, Dental and Life Insurance

401(k)

Paid time off

Job summary

UNEX, a Lakewood, NJ-based manufacturer, is seeking a Product Applications Engineer to connect customers, sales, and engineering. You will understand application challenges, recommend practical solutions, troubleshoot problems, and identify opportunities to improve existing products or develop new ones.

This hands-on, collaborative role requires turning ideas into practical solutions, visiting customer sites as needed, and supporting a range of internal teams with technical guidance.

Qualifications

• Bachelor's degree in a technical engineering field.
• Strong technical aptitude and the ability to quickly learn and become an expert in products, applications, and customer use cases.
• Strong problem solving skills with the ability to define the real problem, think creatively, and develop practical solutions.
• Ability to take ownership of product improvement opportunities from initial concern or idea through evaluation, cross-functional communication, documentation, implementation support, and follow-up.
• Excellent listening, communication, and interpersonal skills, with the ability to explain technical information clearly to both technical and non-technical audiences.
• Ability to read, create, and interpret technical drawings, layouts, product documentation, and bills of material.

Responsibilities

• Serve as a technical resource for UNEX products, applications, capabilities, and recommended use cases.
• Partner with sales and customers to understand application needs, troubleshoot challenges, and recommend the right product or solution—including creative solutions when standard configurations aren’t enough.
• Investigate customer complaints, field issues, and product/application problems; work with internal teams to identify root causes and corrective actions.
• Identify and help drive product improvement opportunities based on customer feedback, field observations, recurring challenges, and market needs.
• Lead or support the evaluation, testing, documentation, and implementation of product improvements in partnership with engineering, product development, operations, sales, quality, and leadership.
• Translate customer needs and field observations into clear technical requirements, recommendations, and action plans.
• Provide backup applications engineering support, including responding to tickets, creating drawings and layouts, and developing bills of material for standard products.
• Support product training and technical knowledge sharing across sales, customer service, applications engineering, and other internal teams.
• Visit customer sites as needed to evaluate applications, investigate issues, and support sales opportunities.

Skills

Technical aptitude

Problem solving

Communication

Organization

Excel

SolidWorks

Education

Bachelor's degree in Mechanical/Industrial/Manufacturing Engineering or related technical field

Tools

SolidWorks

CAD software

ERP/MRP

Job description

UNEX, a Lakewood, NJ-based manufacturer, is seeking a Product Applications Engineer to connect customers, sales, and engineering. You will understand application challenges, recommend practical solutions, troubleshoot problems, and identify opportunities to improve existing products or develop new ones.

This hands-on, collaborative role requires turning ideas into practical solutions, visiting customer sites as needed, and supporting a range of internal teams with technical guidance.